Nidhi Tiwari
HR Professional
Kanpur,UP
Summary
Adept Talent Acquisition Specialist with a proven track record at Consultadd, enhancing recruitment processes and significantly reducing time-to-fill rates. Expert in candidate sourcing and social media recruiting, I excel in creating effective strategies that bolster talent pipelines. Renowned for exceptional screening abilities and fostering strong relationships, my approach has consistently resulted in high-quality hires and improved customer satisfaction.
Overview
1
1
year of professional experience
2
2
Certifications
Work History
Talent Acquisition Specialist
Consultadd
08.2022 - 05.2023
- Managed full-cycle recruiting process for multiple roles simultaneously while maintaining high-quality standards in candidate assessment and selection.
- Collaborated with hiring managers to determine job requirements and understand departmental needs.
- Reduced time-to-fill for open positions by implementing efficient recruitment strategies and effective collaboration with hiring managers.
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Created and distributed job postings on job boards, corporate career sites and social media networks to increase reach.
- Sourced and screened candidates for [Type] roles and worked with hiring managers to coordinate interviews, offers, and onboarding.
- Utilized social media platforms to source potential candidates and build pipeline of qualified talent.
Customer Support Executive
Tech Mahindra
03.2022 - 07.2022
- Improved customer satisfaction by efficiently addressing and resolving inquiries, concerns, and complaints.
- Listened to customers' questions and concerns to provide answers or responses.
- Provided excellent customer service by efficiently resolving issues and responding to inquiries.
- Managed high-stress situations effectively while maintaining a calm demeanor and providing empathetic support to customers facing challenges or frustration.
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
- Promptly responded to inquiries and requests from prospective customers.
Education
Master of Arts - Sociology
Mahila Maha Vidyalaya
Kidwai Nagar 04.2001 -
Bachelor of Arts - Sociology
Mahila Maha Vidyalaya
Kidwai Nagar 04.2001 -
Skills
Screening resumes
Recruitment
Candidate Sourcing
Recruitment planning
Social Media Recruiting
Candidate pipeline management
Job Posting Optimization
Talent management
Certification
Content writing
Timeline
Inbound Marketing
02-2023
Content writing
11-2022
Talent Acquisition Specialist
Consultadd
08.2022 - 05.2023
Customer Support Executive
Tech Mahindra
03.2022 - 07.2022
Master of Arts - Sociology
Mahila Maha Vidyalaya
04.2001 -
Bachelor of Arts - Sociology
Mahila Maha Vidyalaya
04.2001 -