Summary
Overview
Work History
Education
Skills
Timeline
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Nidhi Jaiswal

Noida

Summary

Experienced Process Associate specializing in SAAS products with solid background in Product development and management. Proficient in improving user experience, crafting engaging content, and localizing products in multiple languages. Strong understanding of market trends, customer needs, and business strategies. Proven track record in successfully launching new products, improving existing ones, and contributing to overall business growth.

Overview

2
2
years of professional experience

Work History

Product Associate

SysMind Tech Pvt Ltd (MelpApp)
Noida
03.2022 - 05.2024
  • Worked alongside diverse teams including design, UX, development, QA and marketing to execute ideas into fully implemented features.
  • Executed effective user retention strategies resulting in a remarkable 20% boost in user retention within six months.
  • Worked closely alongside design teams to produce visually appealing and intuitive interfaces.
  • Collaborated with development teams to convert requirements into technical specifications and supervise feature implementation.
  • Coordinated with QA teams, ensuring product quality and resolving any identified issues or bugs during testing.
  • Delivering guidance and support to all teams for achieving successful product launches and ongoing optimization.
  • Maintained detailed records of product specifications, features, and prices.

UX Researcher/Language and Content Specialist

SysMind Tech Pvt Ltd (MelpApp)
Noida
03.2022 - 05.2024
  • Successfully localized web and mobile versions of the application, increasing user engagement and expanding market reach into untapped regions, resulting in a 7% market share growth.
  • Enhanced user experience by optimizing microcopy, enhancing interface usability on web and mobile apps.
  • Implemented A/B testing methodologies to improve platform usability and engagement metrics.
  • Worked closely with both stakeholders and designers in revamping product content, effectively highlighting key advantages for enhanced marketability.
  • Implemented strategies like SEO and competitor analysis to increase online presence.

Education

Certification - Product Management

Airtribe
Bengaluru, KA
04-2024

Certification - Scrum Master

Scrum Alliance
12-2023

Advanced Diploma - Portuguese Language

University of Delhi
New Delhi, India
06-2021

Bachelor of Arts - Italian Language

University of Delhi
New Delhi, India

Skills

  • Product Management
  • Root Cause Analysis
  • User Research (UX)
  • Release Planning
  • Strategic Communication
  • Metrics Tracking
  • Wireframing and Prototyping
  • Product Lifecycle Management
  • Quality Assurance Testing
  • Product Development
  • User Acceptance Testing
  • Analytical Skills
  • Agile Methodology
  • Product Roadmapping
  • Business Analysis
  • Software as a Service (SAAS)
  • Customer Experience

Timeline

Product Associate

SysMind Tech Pvt Ltd (MelpApp)
03.2022 - 05.2024

UX Researcher/Language and Content Specialist

SysMind Tech Pvt Ltd (MelpApp)
03.2022 - 05.2024

Certification - Product Management

Airtribe

Certification - Scrum Master

Scrum Alliance

Advanced Diploma - Portuguese Language

University of Delhi

Bachelor of Arts - Italian Language

University of Delhi
Nidhi Jaiswal