Shubham Bhatnagar
Product Associate
Summary
Experienced Product Associate with 2 years of dedicated service in a leading transport management software company. Adept at leveraging product management skills and domain knowledge to contribute to the development and enhancement of innovative software solutions. Proficient in analyzing user feedback, and collaborating with cross-functional teams to drive product success. Committed to delivering high-quality products that exceed customer expectations and drive business growth.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
PRODUCT ASSOCIATE
Fretron Pvt. Ltd
Gurugram
12.2021 - 01.2024
- Led Business Requirement research efforts to gather insights and feedback, resulting in a 20% increase in Client satisfaction.
- Implemented Agile methodologies using Azure such as sprint planning, backlog grooming, and retrospectives, to streamline product development processes and improve team efficiency.
- Utilized strong problem-solving skills to address user feedback and resolve issues related to product functionality and usability.
- Led the development of product documentation, including user stories and acceptance criteria ensuring clarity and alignment across teams.
ASSISTANT PROFESSOR OF TOURISM
Chandigarh University
Chandigarh
08.2019 - 02.2021
- Taught students Tourism and Logistics concepts with insights on how to build, plan, and implement management strategies
- Made use of MS Excel and MS PowerPoint to record, analyze datasheets, and present a Report on the next Semester's Syllabus of the Department's Tourism Programs.
SALES - OPERATIONS EXECUTIVE
AAA Travel Services
Jaipur
05.2017 - 12.2018
- Set and enforced internal policies to maintain efficiency and responsiveness to demands
- Deployed and monitored processes to increase net profit levels by 8% within a year.
Education
M.B.A in Travel and Tourism Management -
Indian Institute of Tourism And Travel Management
Gwalior, Madhya Pradesh 06.2015 - 05.2017
Bachelor of Technology in Mechanical Engineering -
Dr. MGR Educational And Research Institute Univ. Chennai
Chennai, Tamil Nadu 07.2011 - 05.2015
Skills
Product Management
Product Knowledge - TMS
Strong Communication SkillsProven Problem-Solving and Decision-Making SkillsIntermediate MS Excel SkillAwards
- Head Boy - Delhi Public School, Varanasi
- Team Head - Maruti Suzuki SUPRA SAE Competition - Represented University at KIIT Bhubaneswar.
Timeline
PRODUCT ASSOCIATE
Fretron Pvt. Ltd
12.2021 - 01.2024
ASSISTANT PROFESSOR OF TOURISM
Chandigarh University
08.2019 - 02.2021
SALES - OPERATIONS EXECUTIVE
AAA Travel Services
05.2017 - 12.2018
M.B.A in Travel and Tourism Management -
Indian Institute of Tourism And Travel Management
06.2015 - 05.2017
Bachelor of Technology in Mechanical Engineering -
Dr. MGR Educational And Research Institute Univ. Chennai
07.2011 - 05.2015