NIDHIN KUMAR M
Ras Al Khaimah
Summary
Operations and Administration Manager with 23 years of experience in retail logistics, financial services, and distribution. Expertise in managing multi-location operations, ensuring retail compliance, and optimizing inventory. Demonstrated success in enhancing sales performance and streamlining processes while maintaining regulatory standards.
Overview
25
25
years of professional experience
Work History
Manager - Administration, Sales & Operations
JMK Trading LLC
Ras Al Khaimah
10.2024 - Current
- Lead end-to-end administrative and operational management of liquor trading business (retail & wholesale).
- Oversee multi-location retail outlets ensuring regulatory compliance and operational efficiency.
- Monitor sales KPIs and prepare daily/monthly MIS reports for management.
- Implement cost-control measures and improve operational processes.
- Manage inventory lifecycle including stock reconciliation and supplier coordination.
- Coordinate cross-functional teams (warehouse, purchase, retail, accounts).
Branch Manager
Avon Solutions & Logistics Pvt. Ltd.
New Delhi
07.2017 - 09.2024
- Led 150+ staff across 9 states ensuring SLA compliance.
- Managed quarterly revenue collection of INR 2.5 Crore.
- Managed key corporate client accounts and resolved escalations to enhance client satisfaction and retention.
- Drove expansion initiatives and secured new client acquisitions, contributing to overall business growth.
- Oversaw mailroom & logistics operations across North India, ensuring timely delivery and service quality.
- Maintained uninterrupted operations during COVID-19 crisis.
Manager - Sales
Sun Solutions
Noida
10.2010 - 06.2017
- Ranked Top 3 Direct Sales Associate for Axis Bank (Delhi/NCR) for 3 consecutive years.
- Led 12-member direct sales team.
- Increased customer satisfaction by 60%.
- Managed channel partners and builder relationships.
- Oversaw sales documentation, invoicing, and payouts.
Senior Sales Executive
Aaditya Solutions Inc.
Delhi
01.2004 - 12.2010
Accounts Assistant
Synergy Steels
Delhi
01.2003 - 12.2004
Office Assistant
DP Kapoor & Co.
New Delhi
01.2001 - 12.2003
Education
Bachelor of Commerce -
Diploma in Computer Applications -
Skills
- Operations Management
- Retail & Wholesale Operations
- Inventory & Stock Optimization
- Sales & Revenue Growth
- Vendor Management
- Financial & MIS Reporting
- SLA Management
- Team Leadership
- Compliance & Documentation
- Process Improvement
- Cost Control
Languages
- Hindi
- Malayalam
- English
Personal Information
- Passport: Available upon request
- Date of Birth: 01/03/80
- Nationality: Indian
- Driving License: Available
Timeline
Manager - Administration, Sales & Operations
JMK Trading LLC
10.2024 - Current
Branch Manager
Avon Solutions & Logistics Pvt. Ltd.
07.2017 - 09.2024
Manager - Sales
Sun Solutions
10.2010 - 06.2017
Senior Sales Executive
Aaditya Solutions Inc.
01.2004 - 12.2010
Accounts Assistant
Synergy Steels
01.2003 - 12.2004
Office Assistant
DP Kapoor & Co.
01.2001 - 12.2003