Nihal Ahmed Tayeb K

SaaS Product

• Conducted thorough requirement analysis and collaborated with stakeholders to gather and document business requirements for Creatrix Campus software solutions.
• Led system integration planning, ensuring alignment with business goals and facilitating cross-functional communication for successful implementation.
• Utilized advanced data analysis techniques to extract meaningful insights, contributing to informed decision-making and generating regular reports for management.
• Managed User Acceptance Testing (UAT) efforts, working closely with end-users to validate system functionality and address identified issues.
• Prepared comprehensive documentation, including business requirements documents, process flows, and user manuals, ensuring clear communication
  between technical and non-technical stakeholders.
• Identified and implemented process improvement initiatives, contributing to ongoing efficiency within Creatrix Campus solutions.
• Provided training sessions to end-users on new features and functionalities, offering continuous support to address user inquiries and issues related to Creatrix Campus software.
• Collaborated with cross-functional teams, including development, QA, and product
  management, to ensure seamless project delivery and enhance overall product quality and user experience.

Business Automation Services

• Analyzed business requirements to understand business needs.
• Combined business and systems knowledge to create PPT.
• Met with stakeholders to establish favorable business relationships and support mutually beneficial interests for RPA.
• Worked closely and listened to team members' feedback to identify the solutions needed to provide for the clients.
• Prepared variety of different written communications, reports and documents such as Proposal Deck, Proposal Document.
• Collaborated with technical team members to achieve target results.

Payroll SaaS Product

• Performed critical analysis on information consolidated from multiple sources, identified and resolved conflicts, and broke down high-level information into detailed workable requirements.
• Analyzed business requirements to understand business needs.
• Worked with Scrum team to test and certify application features by validating the test scripts before deploying to production.
• Combined business and systems knowledge to create functional designs.
• Analyzed key aspects of business to evaluate factors driving results and summarized them into presentations.
• Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
• Produced business requirements, master story list, sprint planning, and created mock-ups using Balsamiq.
• Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
• Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
• Managed product backlog and supported Scrum framework for monthly sprint release.
• Prepared a variety of different written communications, reports and documents such as UARD, Configuration, DTM.
• Collaborated with technical team members to achieve target results.

Shoe Manufacturing Company

• Responsible for performing analytics tasks using SPSS Modeler software.
• Responsible for performing requirement analysis and passing on to the team once the requirements are crisp and clear.
• Providing support to the customers post Go-Live.
• Handled client issues and resolved their queries.
• Responsible for managing the delivery of the product.