Nikhat Fatma
Navi Mumbai
Summary
Flexible Technical Support Engineer with 2 years of experience helping clients maintain smooth operations and also providing trainings on computer applications. Expertise in Excel, PPT, MS Word, Outlook etc..
Overview
2
2
years of professional experience
Work History
Technical Support Engineer
Relaince
09.2011 - 06.2013
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Performed root cause analysis of reported issues to enact corrections.
Education
Master of Science - Computer Applications
UPTU
Lucknow, India06-2010
Skills
- Application Debugging
- Conducting user training sessions on applications
Languages
English
Intermediate (B1)
Hindi
Advanced (C1)
Interests
Having interest in teaching since my college days
Timeline
Technical Support Engineer
Relaince
09.2011 - 06.2013
Master of Science - Computer Applications
UPTU
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