Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Nikhata Ranpal

Nikhata Ranpal

New Delhi
Every problem is a gift—without problems we would not grow.
Tony Robbins

Summary

Ambitious Communications Specialist possessing strong public relations, communication and project management abilities. Excels in managing print communications and enforcing proactive media plans. Diverse credentials in both private and public industry sectors. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

AI/ML Data Analyst

Apple
05.2021 - Current
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Identified, analyzed and interpreted trends or patterns in complex data sets.
  • Utilized data visualization tools to effectively communicate business insights.
  • Enhanced customer experience by interpreting foreign language nuances, efficiently translating 500+ audio files across 10 languages with a 99% sensitivity rating.
  • Fostered proactive mentoring of five new AI/ML Analysts, amplifying team efficiency by 35%.
  • Conducted comparative analysis of Apple's AI/ML performance against various other AI/ML solutions, utilizing data-driven insights to inform optimization strategies.
  • Analyzed social media's performance and trends to identify potential enhancements for Apple's AI/ML features, leveraging data-driven insights to inform product development decisions
  • Upheld security and confidentiality of documents and data within the area of responsibility.
  • Serving as the primary point of contact for the innovation and ideation team while driving the development and implementation of new ideas to promote growth and development of the company.

Podcaster

City of Ryde
06.2020 - 11.2020
  • Remained highly composed and calm in very fast-paced, stressful, and constantly changing environments to provide optimal leadership and achieve desired results.
  • Remained composed and highly professional in a fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.
  • Effectively reached and engaged with specific audiences with strategies of promoting content through favorable coverage in both consumer and trade media outlets. This involved identifying and targeting desired audience with strategic communication efforts.
  • Managed and coordinated various marketing activities and events for the brand agency's content and products, ensuring timely completion while achieving 30% increase in listenership on both Spotify and Apple Music platforms.
  • Conducted research while applying cultural knowledge into planning interviewing artists.

Communications Specialist

The Missing Piece
08.2018 - 01.2020
  • Answered client queries and complaints to provide strong customer service.
  • Took photographs and videos during special events for promotional materials and social media pages.
  • Copyedited, proofread, and revised company advertisements, print materials, and press releases before dispersal.
  • Lead a team of 20 customer service representatives.
  • Communicated company promotions, products, and services to clients to increase brand awareness and overall revenue.
  • Created social media content across multiple platforms according to content calendars and promotion schedules.

Sales Executive

Virtual Marketing Assistants
07.2018 - 08.2018
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
  • Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.

Content Writer

National Centre For Advocacy Studies
01.2017 - 02.2017
  • Involved in writing articles on various legal topics on tribal population and their skill development.
  • Conducted baseline surveys in villages along with analysis of the Union budget 2017-2018.
  • Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
  • Completed thorough research into assigned topics.
  • Edited and proofread content to confirm proper grammar, quality, and consistency with AP style.

Journalist

CNN News 18
05.2016 - 06.2016
  • Wrote, edited, and produced stories for Internet and digital channels.
  • Researched and gathered information to develop accurate and credible stories.
  • Developed story ideas and conducted interviews with industry experts and celebrities.
  • Involved in Social Media Marketing of the show, The News that Wasn’t and assisted in Production increasing viewership by 30%.

Environmental Coordinator

World Wide Fund for Nature
10.2015 - 11.2015
  • Conducted field surveys to collect data about levels of pollution and contamination at sites and areas of consideration.
  • Carried out environmental impact assessments (EIAs) for proposed major new developments such as industrial plants, roads, electricity pylons, and wind farms.
  • Supervised design of systems, processes and equipment to control, manage and remediate water, air and soil quality.
  • Analyzed inspection data to determine pollution and contamination levels.
  • Propagating and conservation of animal rights.
  • Conservation of wetlands under UNESCO-signed sites.
  • Organized Zero waste management project aimed at making the state a no-plastic zone.

Education

Master of Arts - Masters of International Realtions

Macquarie University, Sydney, Australia
01.2020
  • Indian Partner Arts Scholarship, 2018 from Macquarie University, Sydney, Australia.
  • Thesis Paper: Role of Social Capital in the operations of democracies and economies.

Master of Arts - Masters of International Communication

Macquarie University, Sydney, Australia
01.2020
  • Indian Partner Arts Scholarship, 2018 from Macquarie University, Sydney, Australia.
  • Dissertation: Social Media Laws and Ethics ; Boys Locker Room.

Bachelor of Arts - Bachelor's in Social Work

Tata Institute of Social Sciences, Mumbai, India
04.2018
  • Captain of the Literary committee.
  • Dissertation: Role of CSR in today's market.

Skills

  • Data Quality
  • Investigative Approach
  • Competitive Market Analysis
  • Data Collection Management
  • Cultural Awareness
  • Teamwork and Collaboration
  • Analytical and Critical Thinking
  • Manage Media Relations
  • Product Differentiation
  • Internal Communications

Certification

  • Certified AI/ML Analyst from Apple.
  • Certified Leading Teams Expert from University of Michigan.
  • Certified in Nature-based Solutions to Disaster and Climate Resilience from United Nations Environment Programme Finance Initiative (UNEP FI).

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

AI/ML Data Analyst - Apple
05.2021 - Current
Podcaster - City of Ryde
06.2020 - 11.2020
Communications Specialist - The Missing Piece
08.2018 - 01.2020
Sales Executive - Virtual Marketing Assistants
07.2018 - 08.2018
Content Writer - National Centre For Advocacy Studies
01.2017 - 02.2017
Journalist - CNN News 18
05.2016 - 06.2016
Environmental Coordinator - World Wide Fund for Nature
10.2015 - 11.2015
Macquarie University - Master of Arts, Masters of International Realtions
Macquarie University - Master of Arts, Masters of International Communication
Tata Institute of Social Sciences - Bachelor of Arts, Bachelor's in Social Work

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Nikhata Ranpal