Summary
Overview
Work History
Education
Skills
Projects
Websites
Certification
Awards
Interests
Timeline
Generic

Shivam Raghav

AI Engineer
Bulandshahr

Summary

Innovative and results-driven Python Developer and Data Scientist with a strong background in building and deploying AI solutions using FastAPI, Flask, and advanced NLP libraries such as Hugging Face Transformers. Skilled in developing deep learning models with TensorFlow and implementing computer vision systems using YOLO and Mediapipe. Proven expertise in designing scalable machine learning pipelines, optimizing workflows, and delivering high-impact AI projects across cloud platforms. Adept at cross-functional collaboration, with a strong focus on problem-solving, adaptability, and delivering robust, data-driven solutions that align with business goals.

Overview

2
2
years of professional experience
8
8
years of post-secondary education
7
7
Certifications
1
1
Language

Work History

Data Analyst | ML Engineer | AI Engineer

Netsmartz Infotech Pvt. Ltd.
02.2023 - Current
  • Versatile Python Developer and Data Scientist with expertise in NLP, deep learning, and cloud platforms. Proven experience in employee churn rate prediction, sales forecasting, and multi-tenant AI tools. Skilled in computer vision with YOLO and MediaPipe.
  • Python Expertise: Proficient in Python frameworks such as FastAPI and Flask, and advanced NLP libraries like Hugging Face Transformers.
  • NLP and AI: Developed and integrated large language models, including PrivateGPT, with OpenAI's GPT technology and LangChain’s blockchain solution. Created summarization tools, code evaluation, and conversation assessment tools with speaker diarization as a feature.
  • Deep Learning and Cloud: Experienced with TensorFlow, AWS, Google Cloud, and Azure for deploying AIML models.
  • Computer Vision: Utilized YOLO and Mediapipe for facial feature detection and segmentation.
  • ML Projects: Successfully delivered solutions for employee churn rate prediction, sales forecasting, and multi-tenant AI tools.
  • Workflow Automation: Enhanced operational efficiency through Python scripting and Apache Airflow.
  • LLMs Expertise: Integrated large language models (LLMs) (OpenSource and Paid), including Llama2, Llama3, FlanT5, OpenAI's GPT, Whisper, etc.
  • Leadership Experience: Proven ability to lead and manage cross-functional teams to deliver complex AI and machine learning projects.
  • Collaborative Approach: Skilled in fostering collaboration among team members, ensuring effective communication, and alignment on project goals.
  • Project Coordination: Expertise in coordinating tasks, managing timelines, and ensuring project milestones are met.
  • Mentoring and Training: Experienced in mentoring team members, providing guidance, and facilitating skill development in data science and machine learning, including Generative AI. Given AI training to freshers and experienced candidates in my organization.

Education

Master Of Business Administration - Information Technology

GLA University
07.2023 - Current

Bachelor of Technology - Computer Science Engineering

Dr. APJ Abdul Kalam Technical University
07.2019 - 07.2023

12th Standard - undefined

Jeevan Jyoti Sr. Sec. School, Palwal, CBSE Board
04.2017 - 03.2018

10th Standard - undefined

Jeevan Jyoti Sr. Sec. School, Palwal, CBSE Board
04.2015 - 03.2016

Skills

Data validation

SQL databases (MySQL, Postgres, SQLite)

Problem-solving

Data formatting

Analytical thinking

Project management

Data science (Data Cleaning and Transformation, Feature Engineering, Data Analysis)

Machine Learning (Supervised/Unsupervised/SemiSupervised)

Computer Vision (YOLO, OpenCV, Neural Networks, Deep Learning)

Generative AI (OpenAI, Prompt Engineering, Langchain, LangGraph, Agents, N8N, Claude, CopilotKit, ChatBots)

Large Language Models (LLMs)

RAG, Chatbot, VoiceBots, DialogueFlow, VAPI, Retell AI, Diffy, VoiceFlow and other AI Tools

Cloud Platforms (IBM, Azure, AWS)

Deployment (VM Creation, Basic Security Setup, CI/CD Pipelines)

Projects

PrivateGPT with Langchain Integration
  • Description: Developed a privacy-focused conversational AI using OpenSource LLM models and integrated it with LangChain and LangGraph technology for secure data interactions.
  • Tech Stack: Python, LangChain, GPT, Blockchain, FastAPI
  • Impact: Enabled secure document querying and interaction while preserving user confidentiality.


PDF Summarization Tool
  • Description: Built an NLP application that extracts and summarizes content from uploaded PDF files using Transformer models.
  • Tech Stack: Python, Hugging Face Transformers, PyPDF2, Streamlit
  • Features: Keypoint extraction, abstractive summarization, and named entity recognition.


Netsmartz Internal Chatbot (Employee Query Assistant)
  • Description: Created an intelligent chatbot capable of answering employee FAQs using RAG (Retrieval-Augmented Generation) with vector-based document search. It has automated pipelines to fetch the data from HR Policy Documents, IT Helpdesk, Finance Data
  • Tech Stack: LangChain, OpenAI, ChromaDB, FastAPI
  • Use Case: Streamlined internal HR communication and reduced support ticket load.


Mental Health Detection via Facial Features (Depression, PTSD & TBI)
  • Description: Developed a computer vision model using YOLOv8 and OpenCV to segment and analyze facial regions like Inner Canthus and under-eye areas for PTSD and TBI detection.
  • Tech Stack: YOLOv8, OpenCV, Python
  • Outcome: Delivered a proof-of-concept tool for early screening of mental health conditions.


Call Auditing and Scoring System
  • Description: Built a system to audit and score customer service and sales calls based on adherence to script, coherence, tone, and engagement.
  • Tech Stack: Python, Speech-to-Text, NLP, Transformers
  • Use Case: Improved quality control and performance evaluation of call center agents.


Automated TV Schedule Planner using Gracenote and BYOD APIs
  • Tech Stack: Python, FastAPI, PostgreSQL, REST APIs
  • Description: Designed and implemented an automated scheduling system for workplace TV content using Gracenote metadata and BYOD GameMaster APIs.
  • Key Features:
    - Integrated data from lineups, screen groups, and user preferences to create personalized daily and multi-day TV planners.
    - Fetched channel lineups via BYOD GameMaster API and retrieved program metadata from Gracenote.
    - Applied dynamic scheduling logic, including:
    - Prioritization of DirecTV for ESPN+ content.
    - Intelligent gap-filling with sports or fallback content.
    - Planned future integration of Trivia Channels.
    - Stored schedule outputs in PostgreSQL and exposed via RESTful API for frontend integration.


CareerForce Pro – AI/NLP-Powered Hiring Platform
  • Role: Python Developer | AI/NLP Engineer
  • Tech Stack: Python, FastAPI, IBM Watson (LLM & NLP), Streamlit, PostgreSQL, VoiceBots, JWT, IBM Cloud
  • Description: Developed a comprehensive hiring automation platform that leverages NLP and AI to streamline job description creation, candidate evaluation, and voicebot-led interviewing.
  • Key Highlights:
    - NLP-based JD and CV generation using IBM Watson LLMs.
    - CV and JD semantic matching with NLP scoring and candidate classification.
    - Dynamic question generation for interviews with domain and difficulty tuning.
    - Automated interview scheduling and voicebot-led HR/technical assessments.
  • Deployment: Fully deployed on IBM Cloud with Streamlit dashboard and PowerShell-based auto-launch setup.
  • Impact: Reduced hiring effort by 80%+, personalized candidate experience, and enhanced recruiter efficiency with AI/NLP-driven decision support.


Employee Churn Rate Prediction
  • Description: Built a classification pipeline to predict churn probability and segment employees into risk categories.
  • Tech Stack: Scikit-learn, XGBoost, Pandas, Python


Sales Forecasting Model
  • Description: Created models to forecast future sales trends using time series modeling, lag features, and boosting algorithms.
  • Tech Stack: LightGBM, ARIMA, Python

Certification

Full Stack Java Developer - Apr 2024 - ineuron.ai

Awards

  • Extramiler AwardJun 2024, Netsmartz Infotech
    Recognized for exceptional dedication by working beyond standard hours to deliver a critical project ahead of schedule. Led the development and deployment of a Multi-Tenant AI Tools Platform with outstanding efficiency.
  • Team Extramiler AwardAwarded Twice
    Honored as part of a high-performing team for collaborative excellence and delivering impactful AI-driven solutions under tight deadlines.
  • Star Performer of the Quarter2-Time Recipient
    Selected for consistently exceeding performance metrics, demonstrating leadership, and contributing to key AI and automation initiatives.

Interests

Data Visualisation, Data Storytelling, Technology and Tools, Artificial Intelligence, Machine Learning, Natural Language Processing, Agile Processes and Methodology, Farming, Listening Music, Generative AI

Timeline

Master Of Business Administration - Information Technology

GLA University
07.2023 - Current

Data Analyst | ML Engineer | AI Engineer

Netsmartz Infotech Pvt. Ltd.
02.2023 - Current

Bachelor of Technology - Computer Science Engineering

Dr. APJ Abdul Kalam Technical University
07.2019 - 07.2023

12th Standard - undefined

Jeevan Jyoti Sr. Sec. School, Palwal, CBSE Board
04.2017 - 03.2018

10th Standard - undefined

Jeevan Jyoti Sr. Sec. School, Palwal, CBSE Board
04.2015 - 03.2016
Shivam RaghavAI Engineer