Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
CustomerServiceRepresentative
NIKHIL BABU

NIKHIL BABU

Business Development Manager
Bangalore

Summary

Current City: Indiranagar, Bangalore Career summary Completed PG in Data Science & BI, experienced in Sales in Banking industry, aspiring for a growth as a Sales Manager and in future looking for Analytics role in change in MNC’s. 5.8 years of experience in Banking Industry with focus on delivering end-to-end CDD, KYC and AML operational services and sales on time with corporate sales also. 1 years of experience in Manufacturing Industry as Operations & Administration staff and 7 months in Healthcare industry . Recognised for exceptional performance in both productivity & quality in previous organizations by management by specifically assigning critical & high priority tasks. Carrying total of 7.5years of experience.

Overview

8
8
years of professional experience
4
4
Languages

Work History

Team Manager

Quantum CorpHealth
11.2022 - 06.2023
  • Working in Acquiring new Corporates to take up Health services with us and providing network Of Diagnostic centres and working as Level 1 for compliance in Bangalore location
  • Huge Network is grown for Bangalore region and business for the company is growing good currently at 20 cr profit
  • Maintaning existing companies and cross selling of additional services
  • Handling a team of 2 to 3 and their sales planning and helping them achieving their goals and target
  • Training them when ever they need to improve their work.
  • Evaluated employee performance on Timeframe basis and coached and trained Number team members, increasing quality of work and employee motivation.
  • Led employee relations through effective communication, coaching, training, and development.
  • Aligned team goals and objectives with organizational strategy, aiding business growth.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Defined clear targets and objectives and communicated to other team members.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Relationship Manager

Yes Bank
12.2021 - 09.2022
  • My entire tenure at Yes Bank was acquisition and maintain existing relationship of customers to bank and cross sale of existing products acquired Individual customers with over 20 lakhs net worth and Non Individual customers with over 2 crores net worth
  • Customer Due Diligence (“CDD”) Program, which incorporates Customer Identification and Verification (“ID&V”) and Know Your Customer (“KYC”) principles, and the implementing of programs designed to appropriately remediate CDD of our existing customers
  • Manage and facilitate client due diligence of KYC records for all types of Institutional clients, primarily High Risk level clients
  • Coordinate and manage relationship with client owners across various regions to ensure assigned KYC requirements is according to the firm's internal, Anti-Money Laundering Act (AML) and the country requirements I got in over 6 crores of fund inflow in Q4 of 2021-2022.

Acquisition Manager

Indusind Bank
05.2020 - 12.2021
  • My entire tenure at Indusind Bank was acquisition of customers to bank and cross sale of existing products acquired Individual customers with net worth over 50 lakhs value and Non Individual customers with over 5crores net worth
  • I got in over 8 crores of fund inflow in Q1 to Q3 of 2021-2022
  • Customer Due Diligence (“CDD”) Program, which incorporates Customer Identification and Verification (“ID&V”) and Know Your Customer (“KYC”) principles, and the implementing of programs designed to appropriately remediate CDD of our existing customers
  • Manage and facilitate client due diligence of KYC records for all types of Institutional clients, primarily High Risk level clients
  • Coordinate and manage relationship with client owners across various regions to ensure assigned KYC requirements is according to the firm's internal, Anti-Money Laundering Act (AML) and the country requirements
  • I was adjudged as the Best Performer in Q4 (Jan and Feb 2021) 2021-22 by achieving highest Acquisition of customers.

Sr Corporate Sales Officer

Citi Bank
04.2019 - 04.2020
  • Acquiring of corporate salaried customers to bank and cross sale of existing products acquired Individual customers with salaries between 10 lakhs and 1 crore with this I have on boarded 2 corporates with annual turnover 10 crores and above
  • Customer Due Diligence (“CDD”) Program, which incorporates Customer Identification and Verification (“ID&V”) and Know Your Customer (“KYC”) principles, and the implementing of programs designed to appropriately remediate CDD of our existing customers
  • Manage and facilitate client due diligence of KYC records for all types of Institutional clients, primarily High Risk level clients
  • Coordinate and manage relationship with client owners across various regions to ensure assigned KYC requirements is according to the firm's internal, Anti-Money Laundering Act (AML) and the country requirements I have been the consistent performer in the company during the complete tenure.

PB - RM

HDFC Bank
09.2017 - 10.2018
  • Acquisition of customers to bank and cross sale of existing products acquired Individual customers with net worth over 25 lakhs value and Non Individual customers with over 1 crore and their Customer Due Diligence (“CDD”) Program, which incorporates Customer Identification and Verification (“ID&V”) and Know Your Customer (“KYC”) principles, and the implementing of programs designed to appropriately remediate CDD of our existing customers
  • Manage and facilitate client due diligence of KYC records for all types of Institutional clients, primarily High Risk level clients
  • Coordinate and manage relationship with client owners across various regions to ensure assigned KYC requirements is according to the firm's internal, Anti-Money Laundering Act (AML) and the country requirements .I got in over 20 crores of fund inflow in during the tenure and was adjudged as the best Asset product performer for 2 quarters.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Delivered services to customer locations within specific timeframes.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Resolved problems, improved operations and provided exceptional service.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.

Operations & Admin Executive

Mak Plywood
09.2016 - 10.2017
  • Managing the Karnataka Sales team Hr activity and tracking monthly sales performance and company’s stock and inventory management and taking care of the collections and indents of orders and invoicing bills to company’s dealers and customers.

PB - RM

ICICI Bank
07.2015 - 06.2016
  • Acquisition of customers to bank and cross sale of existing products acquired Individual customers with net worth over 10 lakhs value and Non Individual customers with over 30 lakhs net worth .I got in over 5 crores of fund inflow in during the tenure
  • Customer Due Diligence (“CDD”) Program, which incorporates Customer Identification and Verification (“ID&V”) and Know Your Customer (“KYC”) principles, and the implementing of programs designed to appropriately remediate CDD of our existing customers
  • Manage and facilitate client due diligence of KYC records for all types of Institutional clients, primarily High Risk level clients
  • Coordinate and manage relationship with client owners across various regions to ensure assigned KYC requirements is according to the firm's internal, Anti-Money Laundering Act (AML) and the country requirements
  • Analytics - Projects
  • Building a project on Forecasting Wine Sales for ABC Estate wines Company
  • Skills & Tools: Exponential Smoothing Models,ARIMA/SARIMA Models
  • Outcome: Predicted monthly sales for next 12 months along with appropriate lower and upper limits
  • Building a project on Gems Price Prediction & Holiday Package Prediction
  • Skills & Tools: Linear Regression, Logistic Regression, Linear discriminant analysis
  • Outcome: Applied probability checks to determine maximum profits for company & target the relevant customer base
  • Building a project on election of exit poll prediction & U.S.A Presidential Speech Analysis
  • Skills & Tools: Text Mining Analytics, Support Vector Machine - K Nearest Neighbour - Naive Bayes, Ensemble Techniques, Logistic Regression - Linear Discriminant Analysis
  • Outcome: Multiple parameters analysed to determine parameters used for predicting the winner as President
  • Project on Bank Customer Segmentation & Insurance Claim Prediction
  • Skills & Tools: Clustering, CART, Random Forest, Artificial Neural Networks
  • Outcome: Various performance metrics have been used to validate the performance of predictions on Test & Train sets
  • 3 more.
  • Delivered services to customer locations within specific timeframes.
  • Provided professional services and support in a dynamic work environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Gained strong leadership skills by managing projects from start to finish.

Education

PG - Data Science & Business Analytics

Great Learning From Great Lakes
Chennai
06.2021 - 7 2022

Master’s - Business Administration(HR

PESIT
09.2013 - 6 2015

Bachelor of Commerce - undefined

07.2010 - 7 2013

Higher Secondary -

St Joseph Indian PU composite College, The New Cambridge English High School
Bangalore
06.2008 - 6 2010

High School -

The New Cambridge High School
Bangalore
06.2006 - 5 2007

Skills

Technical skillsundefined

Accomplishments

  • Supervised team of 8 staff members.
  • Achieved 192% of target by getting more casa values into the bank accounts it was done successfully in 3 banks HDFC , Indusind and Yes Bankwith accuracy and efficiency.
  • Achieved Star performer award for 2 consecutive months in indusind bank selling asset products more than liability product. Then for brining highest Casa value of more than 90 crores I was awarded the performer of the year in Yes Bank.

Timeline

Team Manager

Quantum CorpHealth
11.2022 - 06.2023

Relationship Manager

Yes Bank
12.2021 - 09.2022

PG - Data Science & Business Analytics

Great Learning From Great Lakes
06.2021 - 7 2022

Acquisition Manager

Indusind Bank
05.2020 - 12.2021

Sr Corporate Sales Officer

Citi Bank
04.2019 - 04.2020

PB - RM

HDFC Bank
09.2017 - 10.2018

Operations & Admin Executive

Mak Plywood
09.2016 - 10.2017

PB - RM

ICICI Bank
07.2015 - 06.2016

Master’s - Business Administration(HR

PESIT
09.2013 - 6 2015

Bachelor of Commerce - undefined

07.2010 - 7 2013

Higher Secondary -

St Joseph Indian PU composite College, The New Cambridge English High School
06.2008 - 6 2010

High School -

The New Cambridge High School
06.2006 - 5 2007

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NIKHIL BABUBusiness Development Manager