Nikhil Bahaddarpure
Pune
Summary
6 Years in strategic Senior Pre-Sales Consultant with deep expertise in identifying client needs and delivering tailored solutions. Strong communicator with knack for building relationships that drive business growth. Proven track record in collaborating with sales teams to win complex deals and enhance customer satisfaction. Focused on leveraging technical knowledge to craft compelling proposals and presentations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Presales Consultant
motadata
10.2025 - Current
- Conduct client meetings to establish rapport and understand project objectives.
- Lead discovery calls to identify client needs and pain points.
- Scope and gather detailed requirements for accurate project planning.
- Demonstrate IT Service Management (ITSM) and Observability Operations solutions effectively.
- Deliver proof of concepts (POCs) to validate solution fit and client value.
- Negotiate and close Statements of Work (SOW) to finalize project agreements.
Senior Presales Consultant
Radius Systems Private Limited
Pune
05.2024 - Current
- Led and executed projects to improve Mobile Device Management using Jamf MDM
- Implemented new policies and configurations to optimize Mobile Device Management system
- Work as a macOS trainer to give the experience of mac and MDM security (Physical and virtual)
- Streamlined device deployment and management processes resulting in a 20% increase in operational efficiency configured devices and efficiently deployed critical software applications.
TECHNICAL BUSINESS PROCESS SPECIALIST
Amdocs
Pune
09.2022 - 03.2023
- Managed live chat process for international (AMR and UK) and national clients, demonstrating strong communication skills and cultural sensitivity.
- Provided support for on-premises Active Directory with O365 (DirSync), ensuring smooth integration and synchronization of user data.
- Configured and maintained Outlook settings, cloud Exchange calendar, shared folder permissions, and delegations, enhancing user productivity.
- Resolved On-Prem Cloud Email Issues in a Hybrid Environment, including folder archive management, trouble with PST files, and new account creation, ensuring uninterrupted email communication.
- Managed Microsoft Azure Directory and MS-Exchange Server operations, including active directory maintenance, Azure active directory DHCP Group Policy, and FSMO roles for optimized network performance and security.
- Implemented Multi-Factor Authentication (MFA) for 250+ cloud administrator accounts, significantly enhancing security posture and access control.
EXECUTIVE TECH SUPPORT
Whitehat Jr
04.2020 - 12.2021
- Worked on Training management for employees of international and national.
- Managing Identity Access Management of Azure subscription Azure Ad Azure Ad application proxy Azure ad connect.
- Experience in syncing the object user groups workstation from the active directory to Azure active directory.
- Worked As Handling Escalltion.
- Handling the Mac issue and their whole build structure (INTERNATIONAL).
- Troubleshooting the Windows configuration from hardware and software's.
- Worked on the tools of GSR and Zendesk where all software and hardware requirements handled.
- Work on GSR tool (Ticketing) which Handles a bunch of employees.
- I have handles thousand 2000+ employee regarding these issues and made them comfortable.
TECH SUPPORT
HSBC Software Development
Pune
12.2018 - 04.2020
- Executing the day one activity where which is for GRADS.
- Having experience of creating and managing the users and groups in Azure ad.
- Administration of Microsoft Office 365 workloads exchange online SharePoint online Skype for business Yamaha.
- Installing and upgrading VMware tools for virtual machines; handling the Mac issue and their whole build structure.
- Troubleshooting the Windows configuration from hardware and software.
- Work on GSD tool Zendesk and service now (Ticketing) which Handels a bunch of employee's issues in a linear manner that works on the basis of the assignee.
- Participate in the development, implementation, and administration of processes and procedures to ensure the reliability, recoverability, and optimum performance of user hardware and local services.
Education
B.Tech/B.E. - computer
hvpm coet
01-2018
Diploma of Higher Education - computer
Maharashtra
01-2015
10th - English
Maharashtra
Amravati, MH01-2009
Skills
- Jamf school
- Intune
- SCCM
- Jamf protect
- Jamf pro
- Jamf
- Client relationship management
- Mobile device management
- IT service management
- Requirement gathering
- Software deployment
- Technical presentation
- Training delivery
- Proof of concept development
- Team Leadership
- Channel partnerships
- Technical troubleshooting
- Product knowledge
- Product demonstration
- Proactive approach
- Windows Configuration
- Software Support
- Troubleshooting
- Active Directory
- ITSM Tools
- Monitoring Tools
Certification
- Red-Hat operating system
- Jamf Pro Associate
- Jamf Ambassador
- Basic Networking (Udemy)
Languages
Marathi
English
Hindi
Projects
- 99 Days, Jamf Deployment, Successfully deployed and configured over 1,000 macOS devices across Sanghvi Movers Limited branches.
- 365 Days, GSR, Achieved a performance level above 90% while managing live chat support for users.
- 730 Days, Migration/Ticketing/Service Now/Mobile Configuration/Mac Migration, Conducted various mobile configuration and troubleshooting initiatives.
Internship
182 Days, Bitlance Tech Hub
Timeline
Senior Presales Consultant
motadata
10.2025 - Current
Senior Presales Consultant
Radius Systems Private Limited
05.2024 - Current
TECHNICAL BUSINESS PROCESS SPECIALIST
Amdocs
09.2022 - 03.2023
EXECUTIVE TECH SUPPORT
Whitehat Jr
04.2020 - 12.2021
TECH SUPPORT
HSBC Software Development
12.2018 - 04.2020
B.Tech/B.E. - computer
hvpm coet
Diploma of Higher Education - computer
Maharashtra
10th - English
Maharashtra