NIKHIL CHANNE
Pune
Summary
Experienced Associate at Deutsche Bank with a strong background in financial transaction monitoring, account reconciliation, & budget preparation. Proven expertise in deploying applications across UNIX servers, dbs, and weblogic servers. Skilled in creating comprehensive reports for senior management and developing knowledge base articles for application users. Proficient in debugging and deploying PLSQL scripts and UNIX shell scripts to automate monitoring processes.
Previous role as an Application SME at Infosys involved managing product rollovers, performing system maintenance, and providing technical support to end-users. Core competencies include UNIX, Oracle SQL, PLSQL, incident management,
change management, and cloud computing.
Career goal:To leverage technical skills and experience to drive efficiency and innovation in financial technology solutions.
Overview
4
4
years of professional experience
Work History
Associate
Deutsche Bank
Pune
01.2023 - Current
- Identified and resolved customer needs promptly and efficiently.
- Developed comprehensive reports for senior management, highlighting key achievements and areas for improvement.
- Recorded information on company systems and resolved transactions by checking remittances against financial records for accuracy.
- Developed comprehensive documentation to aid application users on ServiceNow platform.
- Oversaw financial transactions ensuring accuracy.
- We perform deployment in all minor and major releases across UNIX server, DB, and Web logic servers.
- Perform Migration activities such as moving complete application to cloud from VDC environment (E.g. DB from 10g to 12c or 19c, XFB and MQ build on Enterprise Cloud, Perform DB Build activities).
- Created the Monitoring alerts using tools like Geneos, Splunk and STiP.
- Responsible for debugging and deployment of PLSQL Scripts, UNIX shell scripts for the automation in monitoring of the application and reduce the overhead on the resource by automating the BAU works.
- Monitoring of live application on server log file, errors and failures.
- Troubleshooting application errors on different level with the co-ordination of respected teams.
- Raising, assigning tickets, and driving the incident until the end of its resolution with a timely update for business stakeholders.
- Coordinating with the IT and equities and update any request by being a part of the application L1/L2 service desk for end user support.
- Responsible for coordinating with the front-end team and resolving their issues on a DB objective level.
- Maintained organised calendar covering team meetings, trips and appointments.
Application SME
Infosys
Pune
05.2021 - 10.2022
- We perform deployment in all minor and major release across UNIX server, DB and Web logic servers.
- Perform the housekeeping activities for JMS STORE in every release.
- Perform Migration activities such as moving complete application to cloud from VDC environment (E.g. DB from 10g to 12c or 19c, XFB and MQ build on Enterprise Cloud, Perform DB Build activities).
- Responsible for debugging and deployment of PLSQL Scripts, UNIX shell scripts for the automation in monitoring of the application and reduce the overhead on the resource by automating the BAU works.
- Performing Migration activities for application such as build the server from the scratch
- Co-coordinating with the off sure deployment team for identifying, troubleshooting and necessary deployment on UNIX and DB level.
- Managing total cycle of product rollover by performing UAT, SIT and PROD deployments with similar round of live testing
- Preparation of documentation and steps for installation on application level.
- Diagnose and resolve application issues in a timely manner.
- Provide technical support to end-users via phone, email, and chat.
- Collaborate with development teams to identify and fix software bugs.
- Perform regular system maintenance and updates.
- Monitor application performance and troubleshoot issues as they arise.
- Document support activities and maintain accurate records.
Education
Master of Science - Computer Science
Savitribai Phule Pune University
Pune04-2015
Skills
Core Skill Sets:
UNIX, Oracle SQL, PLSQL, MS-Excel, Incident Management, Change Management, Knowledge on WEB server application, 3-Tire application, Linux Administrator (RHCSA)
Tools:
Service Now (Change and Incident), NGAutofix, Weblogic, IIS Server, CRM Bridge Clarify, HPSM Tool for CRs, SQL Developer, SQL*Plus, Hunter, MS-Excel, Power-Point, FileZilla, Cloud Computing, SDIP
Monitoring Tools:
Geneos, Splunk and STiP
Accomplishments
- Received Hall of Fame Spotlight of the Month in Oct 2023 for creating the Production Control check-list to deploy the new application in production environment.
- Received Extra Miler Award for the Q4 in 2024 for creating monitoring alerts for Database and production server on Geneos and Splunk.
Languages
Marathi
First Language
English
Advanced (C1)
C1
Hindi
Proficient (C2)
C2
Timeline
Associate
Deutsche Bank
01.2023 - Current
Application SME
Infosys
05.2021 - 10.2022
Master of Science - Computer Science
Savitribai Phule Pune University
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