Nikhil Joseph

• Fulfilling positions with the available talent pool with respect to their skillset and requirement
• Ensured the resources' schedules werent exceeding standard working hours
• Continual data sanity.
• Ensured the assigned reportees were being guided with all the aspects RMO/ RMG.
• Maintained standard pyramid structure & utilization at 90 % for the assigned BU

• Analyzed project performance data to identify areas of improvement.
• Set up an hub in Bangalore of 150+ within 2 months span.
• Accountable for $220 million revenue generating client, resourcing, operations.
• Ensured that all resources' grievances were been resolved on time.
• Maintained Pyramind mix and ensured that had minimal billing loss due to staff fulfilment.

• Maintained open communication by presenting regular updates on project status to customers.
• Analyzed project performance data to identify areas of improvement.
• Developed and implemented project plans and budgets to ensure successful execution.
• Sourced, vetted and managed vendors needed to accomplish project goals.
• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
• Recruited and oversaw personnel to achieve performance and quality targets.
• Developed and maintained courteous and effective working relationships.
• Reported regularly to managers on project budget, progress and technical problems.
• Tracked project and team member performance closely to quickly intervene in mistakes or delays.
• Monitored project progress, identified risks and took corrective action as needed.
• Maintained the BU utilization at 99% across all levels.
• Addressed the resources' grievances

1. Developed and executed resource allocation strategies to meet project timelines and objectives, resulting in a [X%] improvement in project efficiency.

2. Collaborated with department heads and project managers to identify resource needs and allocate resources accordingly.

3. Oversaw the tracking of resource utilization, identifying areas for improvement and implementing changes to optimize resource allocation.

4. Conducted regular performance reviews, addressed resource-related challenges, and resolved conflicts to maintain a harmonious working environment.

5. Utilized data analysis and performance metrics to make data-driven decisions and continually improve resource allocation strategies.

6. Enhanced communication and coordination between departments, resulting in reduction in resource-related bottlenecks.

• Resource utilization
• SPOC for a BU with 2000 + Talents, fulfilling their demands with both internally and externally
• Fulfilling positions with Available Talent Pool (ATP)
• Talent engagement–planning and executing engagement plans with business SMEs
• Coordinating with Learning and Development team to facilitate up-skill trainings for BU talents
• Ensuring optimum billability through timely allocation of talents
• Demand Management / Position Management
• Understand the demand from the client and CRM tool and get the position / demand created by the business operations team
• Collaborate with PMO, Business operations team in creating and validating the demand
• Validation of Job requisitions, Grade, Designation, Job description before flagging it for Recruitment
• Assigning the requisitions to the right hiring manager, recruiter and coordinator
• Updating position attributes on request basis and seek necessary approvals when required before the action
• Deletion and reporting manager change of the positions when requested
• Routing the requisitions to the hiring team (TA team) without any delay if the position demands on SAP Successfactors
• Ensuring the job requisitions have been rightly flashed on the portals, work with Business operations and PMO team to get the requisition created on timely basis
• Proactively work with the bench team for the resource deployment as and when there is a project roll offs / ramp-down
• Data Management, Governance
• Preparing the Demand Supply report for the review with Business leaders and Function leader
• Preparing monthly Demand forecasting report
• Maintaining the Billable and Buffer hygiene
• Maintaining the Hygiene of requisitions, cancelling the requisitions on time
• Work closely with all stakeholders such as PMO, Business operations, HR operations, finance to ensure the smooth flow of the business
• Operations
• Ensure the Background verification of the resources is done prior to the allocation on the system
• Timely allocation of the resources to the project on the system (Oracle EBS)
• Maintaining constant communication with all business SPOCs for needed staffing adjustment based on current business needs (Billable, buffer)
• Work closely with immigration team for the H1 nominations, RFE filing, client letters
• Monitoring via available tools and work force management techniques to maximize resource billability and achieve service level goals
• Maintaining work force pyramid through regular review and re-structuring
• Grievance Handling & others
• Work closely with the HR Business Partner for employee related concerns and queries (leaves, resignation, managed exits, behavioral issues, performance issues, appraisals etc.)
• Assist with Project Managers and HRBP in succession planning, Rewards, Performance appraisal
• Ensuring that Talents' aspiration is taken into consideration while placing them into a project