Veteran Senior Manager bringing 9+ years of business operations experience. Adept at leading projects from development to delivery. Effective people manager and big-picture thinker.
Overview
9
9
years of professional experience
Work History
Senior Manager, Strategy
Think & Learn Pvt. Ltd. (BYJU'S)
New Delhi
01.2022 - Current
Handled two verticals within the product
Resource planning, driving productivity for seamless delivery of 7000+ sessions daily.
Asset management for the whole team. Dispatch/Recovery of assets worth 5Cr+
Worked with data management teams for implementation of performance management systems that improved product NPS from 75% to 85%
Currently managing 300+ team
Market Analysis for new products launch.
Collaboration with Tech, Product and Sales team for seamless cross functioning.
Manager
Think & Learn Pvt. Ltd. (BYJU'S)
Bengaluru
10.2020 - 12.2021
Established a new team for the JEE/NEET segment
On boarded 200+ SME's in 2 Months
Worked with the training and content team for setting up the initial processes within the new team
Handled the audit team for this segment
Worked on performance management of 400+ team members by stabilizing the quality and productivity metrics.
Team Lead
Indiavidual Learning Pvt. Ltd. (Embibe)
Bengaluru
10.2019 - 10.2020
Managing a team of content developers and interns for delivering error free content for our app
Worked in the core team for developing the knowledge graph for the final version of the app. 5M+ Downloads on Play Store.
Managed vendors & freelancers (200+) for designing error free content for our partner school projects. Negotiation for the best prices.
Worked with the hiring team during the expansion phase.
Center Head
HT Learning Centers Ltd.
New Delhi
04.2015 - 09.2019
Managing center operations and academics by bridging between teachers and sales team
Inventory management for efficient supply across a zone of 15 centers.
Responsible for student results and NPS
Coordinating and managing marketing activities in schools that create our lead base for sales.