AWS Cloud Support Engineer
Micronox Information Technologies Pvt Ltd
- Set up hardware and software in optimal configurations to meet network performance requirements.
- Monitored network hardware operations to evaluate proper configuration.
- Diagnosed and executed resolution for network and server issues.
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
- Developed and maintained scripts for task automation, reducing manual workload by 20 hours per week.
