Nikhil Khera
New Delhi
Summary
Senior Associate at R1 RCM Global Pvt Ltd with expertise in accounts receivable management and denial resolution. Achieved significant recovery improvements through strategic claim corrections and root cause analysis. Proven ability to lead teams and communicate complex issues effectively, driving performance to meet targets. Experienced in mentoring associates to enhance overall team productivity.
Overview
7
7
years of professional experience
Work History
Senior Associate
R1 RCM Global Pvt Ltd
Gurugram
03.2019 - Current
- Managed comprehensive accounts receivable processes, focusing on insurance follow-up and denial resolution.
- Conducted outbound calls and emails to collect outstanding balances from insurance providers.
- Performed root cause analysis on unpaid and underpaid claims to identify trends efficiently.
- Executed claim corrections and appeals, reducing denial rates and enhancing recovery outcomes.
- Collaborated with internal teams to resolve billing discrepancies effectively.
- Tracked accounts receivable system queues to meet daily and monthly performance targets.
- Guided junior associates on complex tasks, fostering skill development and growth.
Associate
NetAmbit ValueFirst Services Pvt Ltd
Noida
10.2018 - 02.2019
- Delivered outstanding customer service via email support in a timely manner.
- Provided customer service support for inquiries, complaints.
Education
Bachelor of Commerce -
Delhi University
New Delhi01-2017
Skills
- Accounts receivable management
- Denial resolution and claims correction
- Billing reconciliation
- Root cause analysis
- Effective communication
- Mentoring and training
- Appeal processes
Declaration
I hereby state that all the information noted above is accurate to the best of my belief.
Timeline
Senior Associate
R1 RCM Global Pvt Ltd
03.2019 - Current
Associate
NetAmbit ValueFirst Services Pvt Ltd
10.2018 - 02.2019
Bachelor of Commerce -
Delhi University