Nikhil Kumar
Translation Project Manager
Summary
Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Translation Project Manager
Liolex Group
10.2023 - Current
- Established effective communication protocols among team members, leading to improved collaboration and overall project success.
- Collaborated with clients to understand their specific requirements, tailoring translation projects accordingly for optimal results.
- Monitored project progress, identified risks and took corrective action as needed.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Met project deadlines without sacrificing build quality or workplace safety.
- Prepared and submitted project invoices for review and approval.
- Mentored junior project managers, sharing knowledge and expertise.
German Data Annotator ( CONTRACTUAL)
Officepartners360
6 2022 - 09.2023
- Proofread, edited and improved documents of different sizes.
- Corrected data entry errors EN-DE to prevent duplication or data degradation.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Compared transcribed data with source document to detect and correct errors.
- Enhanced data accuracy by meticulously annotating and labeling various data types.
Senior Account Manager (EMEA)
Oracle
10.2021 - 06.2022
- Presented Oracle Linux & Virtualization features to diverse audiences in EMEA region, by applying consultative sales techniques to secure new contracts.
- Attained sales quota through tenacious dedication to always seeking new business and efficiently closing sales.
- Increased revenue for the company through strategic upselling and cross-selling initiatives.
- Delivered sales presentations and pitches to clients
- Managed 212 key accounts and maintained data of their install base in excel
Senior CSR Technical Executive- German
TELEPERFORMANCE HELLAS
01.2020 - 04.2021
- Handled & responded as a 1st line support for Microsoft.de via multiple communication channels (inbound call, email, chat).
- Verified & Processed the invoices for German customers and updated in Microsoft ASD tool
- Responded to customer inquiries and queries to provide thorough and speedy resolutions.
- Met customer call guidelines for service levels, handle time and productivity.
Senior Technical Support Executive- German
ECHOSOFT INFOCOM PVT LTD
09.2017 - 01.2020
- Developed and implemented new sales plans and pitch.
- Reviewed customer feedback and suggested ways to improve customer service level which increased satisfaction rate.
- Sold various products by explaining unique features and educating customers on proper applications.
- Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
- Monitored systems in operation and quickly troubleshot errors.
Education
Bachelor of Arts - German Hons. (C1 Certified)
University of Delhi
India 06.2014 - Jul 2017
Skills
Flexible & Adaptable
Good listening skills
Planning and Coordination
Decision-making capabilities
Teamwork and Collaboration
Multitasking Abilities
Time management abilities
Languages
English
Bilingual or Proficient (C2)
German
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Timeline
Translation Project Manager
Liolex Group
10.2023 - Current
Senior Account Manager (EMEA)
Oracle
10.2021 - 06.2022
Senior CSR Technical Executive- German
TELEPERFORMANCE HELLAS
01.2020 - 04.2021
Senior Technical Support Executive- German
ECHOSOFT INFOCOM PVT LTD
09.2017 - 01.2020
Bachelor of Arts - German Hons. (C1 Certified)
University of Delhi
06.2014 - Jul 2017
German Data Annotator ( CONTRACTUAL)
Officepartners360
6 2022 - 09.2023