Nikhil Kumar
Translation Project Manager
Summary
Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Translation Project Manager
Liolex Group
10.2023 - Current
- Established effective communication protocols among team members, leading to improved collaboration and overall project success.
- Collaborated with clients to understand their specific requirements, tailoring translation projects accordingly for optimal results.
- Monitored project progress, identified risks and took corrective action as needed.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Met project deadlines without sacrificing build quality or workplace safety.
- Prepared and submitted project invoices for review and approval.
- Mentored junior project managers, sharing knowledge and expertise.
German Data Annotator ( CONTRACTUAL)
Officepartners360
6 2022 - 09.2023
- Proofread, edited and improved documents of different sizes.
- Corrected data entry errors EN-DE to prevent duplication or data degradation.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Compared transcribed data with source document to detect and correct errors.
- Enhanced data accuracy by meticulously annotating and labeling various data types.
Senior Account Manager (EMEA)
Oracle
10.2021 - 06.2022
- Presented Oracle Linux & Virtualization features to diverse audiences in EMEA region, by applying consultative sales techniques to secure new contracts.
- Attained sales quota through tenacious dedication to always seeking new business and efficiently closing sales.
- Increased revenue for the company through strategic upselling and cross-selling initiatives.
- Delivered sales presentations and pitches to clients
- Managed 212 key accounts and maintained data of their install base in excel
Senior CSR Technical Executive- German
TELEPERFORMANCE HELLAS
01.2020 - 04.2021
- Handled & responded as a 1st line support for Microsoft.de via multiple communication channels (inbound call, email, chat).
- Verified & Processed the invoices for German customers and updated in Microsoft ASD tool
- Responded to customer inquiries and queries to provide thorough and speedy resolutions.
- Met customer call guidelines for service levels, handle time and productivity.
Senior Technical Support Executive- German
ECHOSOFT INFOCOM PVT LTD
09.2017 - 01.2020
- Developed and implemented new sales plans and pitch.
- Reviewed customer feedback and suggested ways to improve customer service level which increased satisfaction rate.
- Sold various products by explaining unique features and educating customers on proper applications.
- Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
- Monitored systems in operation and quickly troubleshot errors.
Education
Bachelor of Arts - German Hons. (C1 Certified)
University of Delhi
India 06.2014 - Jul 2017
Skills
Flexible & Adaptable
Languages
English
Bilingual or Proficient (C2)
German
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Timeline
Translation Project Manager
Liolex Group
10.2023 - Current
Senior Account Manager (EMEA)
Oracle
10.2021 - 06.2022
Senior CSR Technical Executive- German
TELEPERFORMANCE HELLAS
01.2020 - 04.2021
Senior Technical Support Executive- German
ECHOSOFT INFOCOM PVT LTD
09.2017 - 01.2020
Bachelor of Arts - German Hons. (C1 Certified)
University of Delhi
06.2014 - Jul 2017
German Data Annotator ( CONTRACTUAL)
Officepartners360
6 2022 - 09.2023
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