Nikhil Kumar
Assistant Accountant
Pune,MH
Summary
Proven leader in financial operations, notably with WNS Global Services Pvt. Ltd., where I spearheaded payment proposals and enhanced client satisfaction. Skilled in SAP and team leadership, I excel in prioritizing work and resolving issues, significantly contributing to business growth and client relationship.
Overview
7
7
years of professional experience
Work History
Sr. Associate-Ops
WNS Global Services Pvt. Ltd.
10.2022 - Current
- Payment proposals for UK region (SAP Verifying payments, Proposals preparation).
- Monthly reports and audit also worked on Intercompany payments.
- Trained and supported new team members, maintaining culture of collaboration.
- Reconciling vendor statement and resolve their queries.
- Effectively managed multiple competing priorities while maintaining focus on delivering exceptional results for clients and the organization.
- Mentored junior associates, fostering professional growth and helping them reach their full potential.
- Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on project progress.
RELATIONSHIP OFFICER
KOTAK MAHINDRA BANK
05.2022 - 09.2022
- Mainly Managing HNI and NRI Classic customer’s Portfolio for branch, Daily customer engagement program including personal visit and tele interaction and Email management, Handling Managed Portfolio and unmanaged Portfolio customer of bank. Cross sell on banking products.
- Boosted customer satisfaction levels with timely and effective resolution of concerns and inquiries.
- Led successful marketing campaigns to drive new business acquisition and deepen existing client relationships.
- Monitored, followed-up and escalated cases to meet customer response commitments.
PERSONAL BANKER
HDFC Bank
02.2021 - 04.2022
- Compliance of Know Your Customer (KYC) Guidelines/Compliance of Anti Money Laundering (AML).
- Ensure quality sourcing of Accounts keeping in view, the various aspects of KYC & AML.
- RTGS/NEFT/DD/Cheqes
- Outward & Inward Remittance for Preferred & Imperia Clients with betterment on card rate
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
Relationship Executive
Bajaj Capital
01.2018 - 06.2020
- Contributed to the growth of the business by identifying new opportunities and potential clients through market research.
- Enhanced client relationships by consistently providing exceptional service and promptly addressing concerns.
- Maintained regular contact with clients and identified opportunities to deliver added value to client relationships.
- Managed a diverse portfolio of clients, ensuring their financial goals were met or exceeded through personalized recommendations and solutions.
Education
MBA - Finance
Indira School of Business Studies College
Pune 04.2001 -
BBM - Business Management
NSHM Knowledge Campus
Durgapur, India 04.2001 -
Skills
SAP
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Interests
Playing Cricket
Timeline
Sr. Associate-Ops
WNS Global Services Pvt. Ltd.
10.2022 - Current
RELATIONSHIP OFFICER
KOTAK MAHINDRA BANK
05.2022 - 09.2022
PERSONAL BANKER
HDFC Bank
02.2021 - 04.2022
Relationship Executive
Bajaj Capital
01.2018 - 06.2020
MBA - Finance
Indira School of Business Studies College
04.2001 -
BBM - Business Management
NSHM Knowledge Campus
04.2001 -
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