Dedicated professional with a strong background in quality assurance, project management, and personnel training. Proven ability to resolve issues effectively while fostering positive team dynamics. Committed to enhancing organizational success through hard work, integrity, and a focus on long-term relationships. Exemplifies strong work ethic and punctuality, consistently delivering high-quality results.
Hi, I’m
Nikhil Kumar
New Delhi
Summary
Overview
8
years of professional experience
Work History
Mehu Solution Pvt Ltd
Meta Marketing Team leader (TL)
02.2024 - Current
Job overview
- Team leading on FARESCRAPPER
- Worked on verticals.
- 1. FareScraper (Successful Ticket ration 40%)
- 2. FareLeader (Successful Ticket ration 30%)
Travel Services IndiaFaridabad
Meta Marketing Team Leader (TL)
08.2021 - 01.2024
Job overview
- Led teams for Jetcost, JetRadar, FareCompare, and FareScrapper, achieving ticket ratios of 30%, 32%, 32%, and 26% respectively.
- Facilitated projects across various verticals to enhance service performance.
- Provided agent assistance to improve operational efficiency and client support.
Sara akas tour and travel Pvt Ltd
Air Ticketing Executive
07.2020 - 07.2021
Job overview
- Managed reservations, ticketing, and refunds, including cancellation of split PNRs.
- Developed ticketing packages and promotional offers to enhance customer experience.
- Implemented strategies that elevated customer satisfaction levels through targeted initiatives.
ST Tour and Travel Pvt Ltd
Air Ticketing Executive
11.2017 - 06.2019
Job overview
- Accountable for Reservation, Ticketing, and Refunds Cancellation Split PNR.
Education
Delhi University
Graduate -ba from political science
01.2018
University Overview
GPA: 58 %
Ramjas sen sec school no-4
12th
01.2015
University Overview
GPA: 58 %
Ramjas sen sec school no-4
10th
01.2013
University Overview
GPA: 55 %
Skills
- Communication skills
- Problem solving
- Leadership abilities
- Time management
- Goal achievement
- Strategic planning
- Quality assurance
Hobbies and Interests
Hobbies and Interests
- Music
- Traveling
Languages
Languages
- Hindi
- English
Personal Information
Personal Information
- Date of Birth: 12/20/95
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Timeline
Meta Marketing Team leader (TL)
Mehu Solution Pvt Ltd
02.2024 - Current
Meta Marketing Team Leader (TL)
Travel Services India
08.2021 - 01.2024
Air Ticketing Executive
Sara akas tour and travel Pvt Ltd
07.2020 - 07.2021
Air Ticketing Executive
ST Tour and Travel Pvt Ltd
11.2017 - 06.2019
Delhi University
Graduate -ba from political science
Ramjas sen sec school no-4
12th
Ramjas sen sec school no-4
10th
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