Nikhil Kumar
Gurugram
Summary
Dedicated Linux and Azure Cloud Administrator with 1.5 years of experience supporting RHEL and Oracle Linux systems in both physical and clustered environments. Expertise includes patching, system troubleshooting, incident handling, and managing cloud-based server operations, along with hands-on experience using ServiceNow and Xymon Portal for ITSM and monitoring. Actively pursuing certifications while enhancing DevOps skills to transition into a full-time DevOps Engineer role, demonstrating a commitment to professional growth and technical excellence. Proactive problem-solver with a strong foundation in system administration and cloud technologies, ready to contribute effectively to dynamic teams.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Associate
Accenture Infra Managed Services
11.2023 - Current
- Handled Linux system operations including patching, troubleshooting, and performance checks.
- Rebooted and managed VMs on Azure Portal, monitored server health and availability.
- Coordinated with vendors and internal teams for system incidents and change requests.
- Logged, tracked, and resolved tickets through ServiceNow.
- Monitored infra using Xymon Portal and initiated corrective action during outages.
- Streamlined backup and restoration processes for critical infrastructure components, ensuring minimal downtime and swift service continuity during scheduled maintenance and unexpected outages.
- Implemented automated health-check scripts for cloud-based infrastructure, enabling faster identification and remediation of system anomalies.
- Reduced infrastructure incident resolution time by 35% over 12 months by integrating ServiceNow automation modules and cross-functional escalation protocols, impacting a server environment spanning over 200 Linux instances.
Education
Bachelor of Computer Applications - BCA
Noida International University
01.2022
Class XII - undefined
Rashtriya Military School
01.2019
Skills
- RHEL and Oracle Linux administration
- Python programming
- Version control with Git
- AWS and Jenkins integration
- Linux Server Patching
- Infrastructure as a Code (Terraform)
Websites
Certification
- Microsoft AZ-900: Azure Fundamentals (Planned)
- Linux Essentials - YouTube/Udemy
- Git & Bash Scripting - (Learning).
Timeline
Associate
Accenture Infra Managed Services
11.2023 - Current
Class XII - undefined
Rashtriya Military School
Bachelor of Computer Applications - BCA
Noida International University
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