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NIKHIL KUMAR
BENGALURU
Summary
Results-driven Operations & Category Management professional with 4+ years of experience, including 3+ years in e-commerce operations at Flipkart. Skilled in category growth analysis, vendor management, seller account optimization, and operational execution. Proficient in Excel (VLOOKUP, Pivot Tables), data extraction, and performance tracking to identify process gaps and drive improvements. Adept at collaborating with cross-functional teams to improve profitability and streamline operations. Seeking opportunities in Operations, Category Management, Vendor Management, and E-Commerce Operations
Overview
7
7
years of professional experience
7
7
years of post-secondary education
Work History
Operations Executive
Flipkart Internet Private Limited
07.2023 - Current
- Managed end-to-end category operations for the Household Supplies category within a leading ecommerce marketplace.
- Analyzed business performance metrics including GMV, Orders, Selection Growth, Inventory Health, Fill Rate, and Seller Performance to drive category growth.
- Generated and maintained daily, weekly, and monthly MIS reports using Advanced Excel, enabling data-driven business decisions.
- Performed data extraction, cleansing, validation, and analysis using VLOOKUP, Pivot Tables, and other Excel functions.
- Collaborated with sellers, vendors, catalog, supply chain, and internal stakeholders to ensure smooth category operations and SLA adherence.
- Listing accuracy, and product availability to enhance customer experience.
- Identified operational bottlenecks and implemented process improvements to improve efficiency and reduce turnaround times.
- Supported promotional campaigns, pricing updates, and assortment planning to maximize category performance and revenue.
- Monitored inventory levels and coordinated with stakeholders to minimize stock-outs and improve product availability.
- Resolved seller operational issues, ensured compliance with platform policies, and improved seller experience.
- Prepared business review presentations and performance dashboards for leadership reporting and strategic planning.
- Contributed to category growth through data analysis, stakeholder management, and execution of business initiatives.
Business Development Executive
SKW Investment Adviser
12.2022 - 03.2023
- Calling the leads given and converting them into prospects.
- Timely follow up with the prospect leads and converting them into sales Generating revenue for the company.
Physician Growth Executive
Veephoenix compliance private limited
01.2022 - 05.2022
- Dealing with the US based clients (physicians, nurses) for an online platform to use Healthcare system and signing the perceptions in tap.
- Fixing meeting to close the deals.
Corporate Trainer
Triforce Inc
11.2020 - 03.2021
- Lead generation.
- Training new hiring and client acquisition.
- Follow up with clients to meet sales targets.
Business Coordinator
Integrated Assessment Service Private Limited
11.2019 - 04.2020
- Searching for the production through various search engines and collecting all the data.
- Convince them to generate revenue for the company.
- Taking regular follow ups with them for sales closure.
Education
B.B.A/B.M.S -
Uttarakhand Technical University
06.2015 - 06.2018
Master's of Business Administration -
Manipal Academy of Higher Education
Bengaluru 04.2025 - Current
English - XlIth
Jharkhand Academic Council
Jharkhand 06.2013 - 06.2015
English - Xth
A.D.L.S.Sunshine
Jharkhand 03.2011 - 06.2012
Skills
- Category Management
- Vendor Management
- Seller Account Management
- Operations Management
- Data Analysis & Reporting
- Negotiation & Stakeholder Management
- Excel (VLOOKUP, Pivot Tables)
- Forecasting & Performance Tracking
- E-commerce Operations
- Marketplace Operations
- Business Analytics
- Inventory Management
- Supply Chain Coordination
- MIS Reporting -Performance Reporting
- Process Improvement
Timeline
Master's of Business Administration -
Manipal Academy of Higher Education
04.2025 - Current
Operations Executive
Flipkart Internet Private Limited
07.2023 - Current
Business Development Executive
SKW Investment Adviser
12.2022 - 03.2023
Physician Growth Executive
Veephoenix compliance private limited
01.2022 - 05.2022
Corporate Trainer
Triforce Inc
11.2020 - 03.2021
Business Coordinator
Integrated Assessment Service Private Limited
11.2019 - 04.2020
B.B.A/B.M.S -
Uttarakhand Technical University
06.2015 - 06.2018
English - XlIth
Jharkhand Academic Council
06.2013 - 06.2015
English - Xth
A.D.L.S.Sunshine
03.2011 - 06.2012