Nikhil Kumar
Gorakhpur
Summary
I am a highly motivated and experienced Database Developer and Techno-Functional Consultant with over 3 years of real-world experience in implementing and managing CRM solutions. My strong background in database development, system integration, and project management has equipped me with the skills to deliver high-quality solutions and drive process improvements. Also, have successfully managed a team to meet project requirements and timelines.
Overview
4
4
years of professional experience
Work History
Engineer (Database Developer and Techno-Functional Consultant)
BusinessNext (CRMNEXT) Acidaes Solutions Pvt. Ltd.
10.2023 - Current
- Company Overview: A leading provider of CRM solutions
- Designed and developed database schemas, Functions, stored procedures, and triggers to optimize performance and ensure data integrity
- Collaborated with cross-functional teams to gather requirements, design solutions, and implement CRM functionalities
- Conducted regular code reviews and provided technical guidance to junior developers
- Managed and executed multiple projects, ensuring timely delivery and adherence to client specifications
- Conducted user training and provided ongoing support to ensure smooth system operations
- Supported production deployment and rectification efforts
- Managed a 10 people team to meet requirements and timelines
- A leading provider of CRM solutions
Junior Engineer (Database Developer and Delivery Management)
BusinessNext (CRMNEXT) Acidaes Solutions Pvt. Ltd.
10.2022 - 10.2023
- Company Overview: A leading provider of CRM solutions
- Assisted in the design and development of database solutions
- Participated in project sprints to deliver incremental improvements and new features
- Conducted user acceptance testing UAT and documented test results
- Supported production deployment and rectification efforts
- A leading provider of CRM solutions
Graduate Engineer Trainee (GET)
BusinessNext (CRMNEXT) Acidaes Solutions Pvt. Ltd.
09.2021 - 09.2022
- Company Overview: A leading provider of CRM solutions
- Assisted senior developers in the design and development of database solutions
- Participated in project sprints to deliver incremental improvements and new features
- Conducted user acceptance testing UAT and documented test results
- A leading provider of CRM solutions
Intern
BusinessNext (CRMNEXT) Acidaes Solutions Pvt. Ltd.
08.2021 - 09.2021
- Company Overview: A leading provider of CRM solutions
- Gained hands-on experience in database management and CRM implementation
- Assisted in the development of database queries and reports
- Participated in team meetings and provided support to project teams
- A leading provider of CRM solutions
Education
Master of Technology (MTech) -
11.2024
Bachelor of Technology (BTech) -
07.2021
Intermediate -
04.2016
High School -
04.2014
Skills
- CRM Tools: Extensive experience with CRM systems
- Database Languages & Tools: SQL, Oracle SQL, Oracle SQL Developer, MongoDB Compass
- Data Management: Data Integrity, Data Validation, Database Management
- Frameworks & Markup: XML, JSON, XSLTs
- Tools & Applications: Postman, MS Office, JIRA, SOAP, Visual Studio, Google Colab, Jupyter Notebook
- Cloud: Basic AWS Cloud Infrastructure
- NLP (Tools and Application): NLTK, SpaCy, TensorFlow, PyTorch, Scikit Learn, Sentiment Analysis, Dialogflow, Natural Language Processing, AI/ML models
Key Achievements Projects
- EKYC Project, Developed and integrated EKYC solutions to streamline customer onboarding processes, enhancing security and compliance.
- LOS Project, Designed and developed a robust loan origination system to automate loan application processing, improving efficiency.
- CRRSC Project, Developed a comprehensive CRM solution to manage customer relationships and risk assessments with advanced analytics.
- 10x Project, Worked on a cutting-edge project to enhance customer experience and operational efficiency with custom modules.
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Hobbies and Interests
- Technology Enthusiast - Exploring new technologies/software/apps
- Gaming - Playing multi-player games
- Music Lover - Listening to music
- Science Fiction Fan - Reading and watching sci-fi stuff
Timeline
Engineer (Database Developer and Techno-Functional Consultant) - BusinessNext (CRMNEXT) Acidaes Solutions Pvt. Ltd.
10.2023 - Current
Junior Engineer (Database Developer and Delivery Management) - BusinessNext (CRMNEXT) Acidaes Solutions Pvt. Ltd.
10.2022 - 10.2023
Graduate Engineer Trainee (GET) - BusinessNext (CRMNEXT) Acidaes Solutions Pvt. Ltd.
09.2021 - 09.2022
Intern - BusinessNext (CRMNEXT) Acidaes Solutions Pvt. Ltd.
08.2021 - 09.2021
Lloyd Institute of Engineering and Technology / AKTU - Bachelor of Technology (BTech),
SDS Inter College - Intermediate,
CBSE (Sanskriti Public School) - High School,
Birla Institute of Technology and Science (BITS) - Master of Technology (MTech),
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