Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Nikhil Kumar Singh

Faridabad

Summary

Senior Operations Analyst in address verification, experienced with vendor management pan-India, and managing a team of 6 people. Responsible for day-to-day operational activities and achieving operational goals on a daily, weekly, or monthly basis. Well-versed in companies' CRM, Metabase, and other software used in operations. Having good knowledge of client handling, handling escalations, and solving problems in a smooth manner. Skilled Operations Analyst, well-versed in utilizing software, business, and mathematical skills to evaluate information and trends. Eager to assist companies with strategic planning and business improvements. Results-driven Senior Operations Analyst, known for high productivity and efficient task completion. Specialize in data analysis, process optimization, and project management. Excel in problem-solving, communication, and strategic planning to effectively address operational challenges, and improve outcomes.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Senior Operations Analyst (Address Verification)

OnGrid
03.2020 - Current
  • Company Overview: Background Verification Company named OnGrid (Handy Online Solutions Pvt
  • Ltd.)
  • Experienced with vendor management pan India and managing a team of 6 peoples
  • Responsible for day to day operation activities and achieving operations goals on daily weekly or monthly basis
  • Well versed in companies CRM, Metabase, and other softwares used in operations
  • Having good knowledge of client handling and handling escalations and solve problems in a smooth manner
  • Background Verification Company named OnGrid (Handy Online Solutions Pvt
  • Ltd.)

Operations Executive

Cure.fit
Gurugram
01.2021 - 01.2022

Operations Executive

Cargo Sync Pvt. Ltd
Delhi
01.2020 - 01.2021

Senior Fleet Analyst

Kolkata Benapole Roadlines Pvt. Ltd
01.2019 - 01.2020

Education

Graduation - B.com

MDU University
PT. J. L. N GOVT. COLLEGE, FARIDABAD
03-2023

12th -

H.B.S.E
Manav Seva Sr. Sec. School
01.2017

10th -

H.B.S.E
Manav Seva Sr. Sec. School
01.2015

Skills

  • Team Management
  • Good geographical knowlegde of pan india
  • Complex problem solver
  • Fast learner
  • Innovative
  • Good hand on excel
  • Good hand on google sheet

Certification

Course of Computer Application (Excel, Tally ERP, MS-Word, Power Point)

Languages

  • English
  • Hindi

Timeline

Operations Executive

Cure.fit
01.2021 - 01.2022

Senior Operations Analyst (Address Verification)

OnGrid
03.2020 - Current

Operations Executive

Cargo Sync Pvt. Ltd
01.2020 - 01.2021

Senior Fleet Analyst

Kolkata Benapole Roadlines Pvt. Ltd
01.2019 - 01.2020

Graduation - B.com

MDU University

12th -

H.B.S.E

10th -

H.B.S.E
Nikhil Kumar Singh