Nikhil Mehta

“Managed patch planning, scheduling, installation, and deployment; automated processes to save time; maintained 99% compliance; implemented and supported Lantern; administered global LSF systems; oversaw regional LSF operations; collaborated on troubleshooting and issue resolution; performed global LSF deployments; provided critical engineering support.”

• Managed cloud and Unix/Windows administration, automated environments, defined infrastructure requirements, designed and troubleshooted systems, led systems delivery, performed root cause analysis, developed best practices, managed projects, ensured customer service, followed compliance standards, and provided technical support and training.”
• Mentored junior consultants, helping them enhance their skills and contribute more effectively to projects.
• Prioritized projects and project tasks depending upon key milestones and deadline dates.

• Defined and documented infrastructure requirements, designed and troubleshooted systems, led systems delivery, performed root cause analysis, developed best practices, managed projects, ensured customer service, followed compliance standards, and improved operational efficiency through planning and integration
• Utilized NetBackup Enterprise Server/Appliances, defined data protection policies, enabled infrastructure monitoring and reporting, conducted capacity planning, and improved operational efficiency through strategic planning and integration
• Attended team meetings to resolve technical and project issues and review project schedules.
• Maintained strong communication with clients throughout the design process to ensure alignment between their vision and the final product.

• Planned and executed data migration from FalconStor to Data Domain, facilitated changes via ITSM, coordinated with onsite teams, implemented Data Domain across multiple domains, created runbooks and build documents, deployed complex systems, provided technical solutions and consultancy, led staff, demonstrated services, and tailored solutions to customer needs

• Managed 10 APAC clients, resolved critical technical issues, provided IT infrastructure guidance, coordinated with teams, ensured high NPS and business retention, solved incidents, developed technical depth, built customer relationships, delivered technical advice, coordinated technical activities, ensured customer satisfaction, renewed contracts, led transition projects, managed communications, oversaw transition teams, interfaced with suppliers, produced project plans, managed costs, and monitored project outcomes

• Installed and configured UNIX systems, managed network clients, administered software packages and user accounts, configured NFS and auto mount, monitored system resources, managed TCP/IP networks, administered systems, managed file systems, tuned kernels, used change management tools, resolved issues, performed housekeeping tasks, planned and installed patches, coordinated with UNIX team, migrated applications, monitored NetBackup jobs, solved data integrity issues, and supported internal audits
• Maintained organized documentation of completed work, ensuring easy access to historical records for future reference or audits.
• Participated in regular training sessions to stay current on industry trends, improving personal expertise and job performance.