Summary
Overview
Work History
Education
Skills
Timeline
Generic
NIKHIL PATIL

NIKHIL PATIL

Mumbai

Summary

Technically-sound Application Engineer effective in analyzing relevant information and guiding product cycle from conception to completion. Manages design effort and guides installation process for on-schedule product launches. Consults with internal and external clientele and employs additional system resources to review and enhance configuration for optimal customer satisfaction. Insightful Application Support Engineer offering Number years of customer support and application troubleshooting. Highly skilled in root cause analysis and quality control with a passion for driving company's mission and values. Methodical Application Support Engineer with in-depth understanding of application process optimization and performance evaluation. Offering Number years of technology industry expertise to enhance Type development team. Strategic Application Support Engineer with Number years troubleshooting and resolving application issues and performance deficiencies. Skillful at supporting wide-ranging spectrum of desktop and mobile applications. Keen to educate customers on proper app usage and correct problematic behaviors in assigned software titles. Knowledgeable Application Engineer evaluates and integrates software throughout sales cycle to drive meaningful solutions and increase sales. Collaborates with developer team, project managers and salespeople to implement application designs supporting customer needs and technical challenges. Offers product training, testing and continuous improvement for cost-effectiveness and market leadership.

Overview

8
8
years of professional experience
7
7
years of post-secondary education

Work History

Apllication Support Engineer

Pnv Techno Consulting Services Llp
Malad
08.2022 - 12.2023
  • Resolved product design, acquisition and launch concerns to achieve customer's targeted business goals.
  • Maintained effective customer relationships and identified future business opportunities to support and strengthen corporation mission.
  • Communicated technical development stages and provided design support to stakeholders.

Production Support Engineer

Apmosys Pvt Ltd
Ghansoli
04.2021 - 07.2022
  • Created engineering documentation for manufacturing processes, equipment specifications and change notices.
  • Decreased in-house production issues by establishing and coordinating sub-contracting and outsourcing requirements and processes.
  • Performed root cause analysis and implemented corrective actions.

Application Support

Embee Pvf Ptd
Malad
01.2016 - 01.2017
  • Collaborated with developers, analysts and project managers to expedite incident resolutions.

Education

Diploma In IT &BSC-IT - IT

Himalayan Universit
Arunachal
01.2021 - 09.2022

Diploma In IT - IT

GV Acharya Polytechni
Shelu
06.2009 - 07.2014

Skills

Quality assurance

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Timeline

Apllication Support Engineer

Pnv Techno Consulting Services Llp
08.2022 - 12.2023

Production Support Engineer

Apmosys Pvt Ltd
04.2021 - 07.2022

Diploma In IT &BSC-IT - IT

Himalayan Universit
01.2021 - 09.2022

Application Support

Embee Pvf Ptd
01.2016 - 01.2017

Diploma In IT - IT

GV Acharya Polytechni
06.2009 - 07.2014
NIKHIL PATIL