Meticulous Reporting Analyst aiming to leverage in-depth knowledge of performance metrics analysis gained over 18 months of UK based Client. Resourceful reporting analysis professional well-versed in the creation of data collection techniques and guidelines . Pursuing a role in which a resourceful nature and industry knowledge will be highly utilized. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference and owner of two products
I worked closely with a leading UK Utility Client to deliver insights and solutions that help them discover the root cause of business problems.
. Designed and maintained an exhaustive dashboard on one of a legacy product that tracked the performance plus customer experience. This helped stakeholders to understand the pain points in customer enhancement. I used Python to draw data from Adobe analytics and later visualized it using Excel