Nikhil Singh

O365 Support Administrator

Espire Infolabs Pvt. Ltd.

08.2022 - Current

Company Overview: Client: Logistics Company
Administered and maintained the Office 365 environment, including user accounts, licenses, and permissions also, handling 365 applications such as Exchange Online, SharePoint Online, Teams, and OneDrive
Office 365 and Exchange Administration
Manage User, Distribution List and shared Mailbox and their permissions
Setup and verify domain name in office 365
Support for DNS entries in O365(CName, MX Record, A record, and TXT)
Manage Quarantine, Spam and phishing mail through O365
Exchange O365 account administration troubleshooting
Create and revoke permissions for different administrative roles
Manage domain, Password reset, Add and delete User in office 365
Prepare and setup active directory for azure AD Connect
Provide different office 365 licenses to users and Enable MFA for Users
Create and Manage DL and Shared Mailbox for different departments
Mailbox feature's policies:- Sharing Policy, Role assignment policy, Retention policy, Address Book Policy, Mail Flow, Message Trace
Additional Mailbox feature: - OWA policy, Exchange Active Sync, SMTP IMAP POP MAPI, Message Size Restriction, Message Delivery Restriction, Mailbox delegation, Email forwarding, Mailbox Archive
Analyzing Header of Mails to check the email authenticity
Knowledge of PowerShell Exchange online module
Manage Rooms, Calendar Sharing and Address Book via Power shell
Manage incident and alerts, Quarantine emails, Spam Policies and Rules, Audit logs, Content search and Data loss prevention in M365 Security
Manage Azure Ad users, Guest and Groups, Sign in logs and access review, audit logs, Conditional access policy in Microsoft Entra Admin center
Teams and Teams Policies, Guest users and External Users Teams Settings, Teams App and their permissions, Meeting, Live Events and Policies, Voice and Messaging Polices
Collaborated with the local team at the client location in Singapore to implement and support Office 365 solutions.
Migrated OneDrive, Office 365 accounts, mailboxes, SharePoint data, and calendars with minimal downtime and disruption by utilizing BitTitan Migration Tool.