Nikhil TS
Optometrist
Bangalore
Summary
Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach.
Overview
8
8
years of professional experience
8
8
years of post-secondary education
Work History
Deputy Manager Training
Dr Agarwal's Eye Hospital
12.2024 - Current
- Improved team efficiency by streamlining processes and implementing innovative management strategies.
- Training surgical counselors on how to interpret the patients condition and suggest them the ideal treatment options
- Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
- Collaborated with cross-functional teams to drive business growth and achieve corporate objectives.
- Increased Patient satisfaction levels by developing targeted strategies to address client concerns effectively.
Regional Trainer
Lenskart
11.2021 - 12.2024
- Participated in business improvement groups to capture information and feedback for topic delivery and training mandates.
- Optimized training curriculum with team exercises, group discussions and lectures.
- Leveraged industry trends to deliver up-to-date training.
- Delivered training to over 70 staff members and quality assurance teams while managing employees to maximize performance.
- Supported leadership by participating in team meetings and workshops to identify process improvements and quality measures for Training.
- Created online training module suites to implement into primary training tools for new employees.
Professional Services Consultant
Essilor
01.2017 - 10.2021
- Helped revamp PAL dispensing processes, resulting in dramatic improvements in efficiency, quality and productivity.
- Help Opticians and Optometrist to dispenses Progressive Better and create a WOW experience to Customers.
- Make strategies to increase the PAL Volume in the Market Through effective training and troubleshooting.
- Created a Good relationship with Opticians and increase the PAL volume.
Education
Master of Science - Optometry
06.2017 - 01.2021
Bachelor of Science - Optometry
Nethradhama School of Optometry
08.2012 - 12.2016
Skills
- Data organization
- Dispensing Training
- Training material development
- Employee training
Timeline
Deputy Manager Training
Dr Agarwal's Eye Hospital
12.2024 - Current
Regional Trainer
Lenskart
11.2021 - 12.2024
Master of Science - Optometry
06.2017 - 01.2021
Professional Services Consultant
Essilor
01.2017 - 10.2021
Bachelor of Science - Optometry
Nethradhama School of Optometry
08.2012 - 12.2016
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