Nikhila Menon

I am a dedicated and results-driven professional with close to 10 years of experience at Adobe, where I've built my career from the ground up. Currently, I serve as a Lead Technical Product Consultant for Adobe Campaign, managing and overseeing critical escalations and supporting my team and a large customer base. My expertise spans across both technical and interpersonal skills, which helps me connect with people and solve complex problems efficiently. I'm passionate about assisting teams and clients, ensuring smooth operations, and always maintaining a strong focus on delivering value. I thrive on collaboration and am continually excited to learn, especially about new technologies like GenAI. Open to relocation for the right opportunity, including international roles.

Passionate about reviewing articles, both technical and non-technical, ensuring clarity and accuracy in content., I pride myself on my soft skills-effective communication is my strength, and I constantly strive to make connections and maintain strong relationships with both customers and colleagues., Curious about GenAI and always eager to explore its potential impact on customer support and the tech industry.

Adobe Campaign Business Practitioner