S Shashavali

• Around 12+ years of professional experience in Data Migrations and Conversions, Data Analysis & Implementations, Integration, Travel technology products and Industry
• Experienced in creating Standard operating documents and workflow’s for clients.
• Experienced on Data Analysis, Migration and Programming processes which involves in requirement analysis, Data collection and cleaning using Excel Macros. Configuring the database (GDS) as per the client requirement.
• Proficient Knowledge on the Global Distribution Systems (Sabre, Apollo, Amadeus and Galileo).
• Having Practical exposure in Test Analysis and Black Box Testing Using Manual Testing and Responsible for Preparing Test procedures, Test cases, Test Steps and Defect Logging.
• Involved in defect tracking, root cause analysis of defects, classification of the defects based on the severity using Quality Center bug tracking tool.
• Hands on experience in preparing Test plans, Test cases, Automated Tests and Test Data. And executing the same.
• Comprehensive knowledge of Software Development Life Cycle (SDLC-Waterfall & Agile Methodologies), having thorough understanding of various phases like Requirements, Analysis/Design, Development and Testing, Testing Life cycle and Change management
• Commitment result oriented and interested to learn new technologies.

• Awarded the title of 'Star Performer' while working at Concur Technologies Pvt Ltd.

• English
• Hindi
• Telugu
• Kannada

Data Migration and Conversions
Client: Concur and Deem

Environment: Connect Client Database, CPR Database, GDS Data Scheduler (Data SYNCH database), Profile Expert +

Role: Senior Business Analyst

Description:
Led migration efforts for clients from various Online Booking Tools (OBTs) like Concur, Deem, CLIQBOOK, AETM, and Get There to the new OBT "KDS". Successfully configured and structured client data into a unified database, ensuring seamless deployment onto the end-user application.

Responsibilities:

• Collaborated with Implementation and Deployment Project Managers, interfacing with clients to grasp and interpret their needs.
• Translated client requirements into configurable solutions for data capture, conversion, and migration.
• Conducted thorough testing and validation of the migration process to guarantee accuracy.
• Programmed migrated data into a mid-office tool, mapping it to the Global Database and End-User Application.
• Configured data according to client specifications, facilitating new client implementations and deployments.

Auto Function Implementation Specialist
Client: American Express

Environment: GDS, CORREX, Manual Testing, Oracle database

Role: Technical Consultant

Responsibilities:

• Reviewed functional and software requirement specifications, collaborating with stakeholders to ensure clarity.
• Developed test procedures, cases, and executed tests, reporting results promptly.
• Participated in bug management meetings, providing input on bug tracking and resolution.
• Conducted thorough testing including random and negative testing to enhance product robustness.
• Maintained regular communication with QA and clients, updating on validation status and bug fixes.
• Updated test cases and procedures iteratively based on test cycles, ensuring accuracy.

New/Existing Client Implementation Specialist
Client: MNC & Global, Concur Implementations (Reseller & Direct)

Environment: SBT-Technology

Role: Senior OIM (AM) – Technology

Responsibilities:

• Spearheaded the development of a new URL with self-booking tool configuration, enhancing client solutions across all products.
• Ensured efficient implementation of tools and timely resolution of client queries.
• Monitored monthly sales on online tools, generating reports for management.
• Conducted SPOC trainings in various locations, addressing repeat problems/errors and enhancing product understanding.
• Assisted in the integration and testing of new products, handling escalations from the Operations team.
• Presented SBT solutions to clients, tailored to their requirements, and managed scope and implementation of client-specific requests.