Naga Sai Pujitha Karre
Technical Lead
Bangalore
Summary
Dynamic tech lead with nearly 2 years of experience and a seasoned System Administrator with over 3.5 years of expertise in managing enterprise devices and automating IT operations. Proven leadership capabilities in guiding cross-functional teams, mentoring junior administrators, and spearheading process enhancements. Expertise in developing custom solutions through low-code platforms, significantly reducing manual tasks and boosting operational efficiency. Eager to embrace a challenging role that leverages technical acumen and leadership skills to drive digital transformation initiatives.
Overview
3
3
Languages
5
5
years of professional experience
1
1
Certificate
Work History
Tech Lead
Cognizant Technology Solutions
12.2023 - Current
- Troubleshoot and resolved Intune-related issues and provided technical support to end-users.
- Worked with Azure AD to manage and monitor device enrollment, compliance, and conditional access.
- Deployed Applications based on the customer request and monitored the installation behaviors of the deployed applications.
- Managed and maintained the Microsoft Intune environment, ensuring compliance with security policies
- Designed and enforced Intune compliance and configuration profiles to support security baselines across all managed devices.
- Implemented MAM policies for company-owned and BYOD devices to secure corporate data.
- Handled Android, Ios both corporate and personal owned devices.
- Created SOP’s for repeated issues.
- Created RUNBOOK during transition and created documents.
- Roles Handled: Workforce Device Engineer
Service Line Technical Lead
DXC Technology
08.2021 - Current
- Handled 5 different UEM Projects in technologies including Co-Management, Modern Management for Windows 10 and Mobile Device Management with Intune.
- Ensured successful delivery of 3 large-scale ModernWorkplace projects, from Transition to Support
- Problem-solving skills and ability to make sound decisions allowed me to resolve conflicts and ensure project success
- Balanced the process of transition by regular communication with the Transition team and collecting the required handover documents, alongside working with them to understand the newly created environment.
- Excellent communication and interpersonal skills allowed me to effectively communicate technical concepts and project status to stakeholders
- Trained and motivated colleagues in UEM technologies and other automation technologies
- Created Standard Operating Procedure Documents for tasks under each project.
- Initiated Break-out sessions in the team to discuss on various issues and boost the performance.
- Continuously improved processes and workflows, leading to increased efficiency and productivity.
- Initiated discussion with members to identify the scopes for automation in different projects.
- Ability to work effectively with cross-functional teams, allowed me to achieve shared goals and drive successful outcomes.
Citizen Developer
DXC Technology
08.2020 - Current
- Accelerated the automation within the team by taking part in Citizenship Development Program. Eliminated 500 hours of manual work.
- Automated IT operations tasks using PowerShell scripts and Microsoft Power Automate flows.
- Collaborated with IT operations teams to identify and implement automation opportunities.
- Trained end-users on the use of Power Apps and Microsoft Power Automate.
- Lead for the Automation Drive Program – FY22-23 for the entire Modern Workplace Team India.
- Worked along different team members and leads to reach the goal of implementing automation solutions each month.
- Roles Handled: Citizen Developer
Professional 1 System Administrator
DXC Technology
07.2020 - 12.2023
- Managed and maintained the Microsoft Intune environment, ensuring compliance with security policies
- Administered UEM projects with technologies including Co-Management, Modern Management and Mobile Device Management in Microsoft Intune.
- Implemented MAM policies for company-owned and BYOD devices to secure corporate data.
- Troubleshoot and resolved Intune-related issues and provided technical support to end-users.
- Worked with Azure AD to manage and monitor device enrollment, compliance, and conditional access.
- Adeptly learned new technologies by taking up the challenges and took up the leadership role.
- Implemented architectural changes to the production environment as and when required.
- Deployed Applications based on the customer request and monitored the installation behaviors of the deployed applications.
- Roles Handled: UEM Administrator
Education
B.Tech - Electronics and Communication Engineering
SRKR Engineering College
Andhra Pradesh09.2020
Skills
Microsoft Intune administration
undefinedTimeline
Tech Lead
Cognizant Technology Solutions
12.2023 - Current
Service Line Technical Lead
DXC Technology
08.2021 - Current
Citizen Developer
DXC Technology
08.2020 - Current
Professional 1 System Administrator
DXC Technology
07.2020 - 12.2023
B.Tech - Electronics and Communication Engineering
SRKR Engineering College
Certification
Microsoft Azure Fundamentals (AZ900)
Interests
Drawing, listening music, watching TV
Accomplishments
- Emerald Award for Account delivery from the Project Manager.
- DXC H1 Collaborators Award for the performance as a Citizen Developer
Languages
English
Bilingual or Proficient (C2)
Telugu
Bilingual or Proficient (C2)
Hindi
Elementary (A2)