Naga Sai Pujitha Karre
Technical Lead
Bangalore
Summary
Dynamic tech lead with nearly 2 years of experience and a seasoned System Administrator with over 3.5 years of expertise in managing enterprise devices and automating IT operations. Proven leadership capabilities in guiding cross-functional teams, mentoring junior administrators, and spearheading process enhancements. Expertise in developing custom solutions through low-code platforms, significantly reducing manual tasks and boosting operational efficiency. Eager to embrace a challenging role that leverages technical acumen and leadership skills to drive digital transformation initiatives.
Overview
3
3
Languages
5
5
years of professional experience
1
1
Certificate
Work History
Tech Lead
Cognizant Technology Solutions
12.2023 - Current
- Troubleshoot and resolved Intune-related issues and provided technical support to end-users.
- Worked with Azure AD to manage and monitor device enrollment, compliance, and conditional access.
- Deployed Applications based on the customer request and monitored the installation behaviors of the deployed applications.
- Managed and maintained the Microsoft Intune environment, ensuring compliance with security policies
- Designed and enforced Intune compliance and configuration profiles to support security baselines across all managed devices.
- Implemented MAM policies for company-owned and BYOD devices to secure corporate data.
- Handled Android, Ios both corporate and personal owned devices.
- Created SOP’s for repeated issues.
- Created RUNBOOK during transition and created documents.
- Roles Handled: Workforce Device Engineer
Service Line Technical Lead
DXC Technology
08.2021 - Current
- Handled 5 different UEM Projects in technologies including Co-Management, Modern Management for Windows 10 and Mobile Device Management with Intune.
- Ensured successful delivery of 3 large-scale ModernWorkplace projects, from Transition to Support
- Problem-solving skills and ability to make sound decisions allowed me to resolve conflicts and ensure project success
- Balanced the process of transition by regular communication with the Transition team and collecting the required handover documents, alongside working with them to understand the newly created environment.
- Excellent communication and interpersonal skills allowed me to effectively communicate technical concepts and project status to stakeholders
- Trained and motivated colleagues in UEM technologies and other automation technologies
- Created Standard Operating Procedure Documents for tasks under each project.
- Initiated Break-out sessions in the team to discuss on various issues and boost the performance.
- Continuously improved processes and workflows, leading to increased efficiency and productivity.
- Initiated discussion with members to identify the scopes for automation in different projects.
- Ability to work effectively with cross-functional teams, allowed me to achieve shared goals and drive successful outcomes.
Citizen Developer
DXC Technology
08.2020 - Current
- Accelerated the automation within the team by taking part in Citizenship Development Program. Eliminated 500 hours of manual work.
- Automated IT operations tasks using PowerShell scripts and Microsoft Power Automate flows.
- Collaborated with IT operations teams to identify and implement automation opportunities.
- Trained end-users on the use of Power Apps and Microsoft Power Automate.
- Lead for the Automation Drive Program – FY22-23 for the entire Modern Workplace Team India.
- Worked along different team members and leads to reach the goal of implementing automation solutions each month.
- Roles Handled: Citizen Developer
Professional 1 System Administrator
DXC Technology
07.2020 - 12.2023
- Managed and maintained the Microsoft Intune environment, ensuring compliance with security policies
- Administered UEM projects with technologies including Co-Management, Modern Management and Mobile Device Management in Microsoft Intune.
- Implemented MAM policies for company-owned and BYOD devices to secure corporate data.
- Troubleshoot and resolved Intune-related issues and provided technical support to end-users.
- Worked with Azure AD to manage and monitor device enrollment, compliance, and conditional access.
- Adeptly learned new technologies by taking up the challenges and took up the leadership role.
- Implemented architectural changes to the production environment as and when required.
- Deployed Applications based on the customer request and monitored the installation behaviors of the deployed applications.
- Roles Handled: UEM Administrator
Education
B.Tech - Electronics and Communication Engineering
SRKR Engineering College
Andhra Pradesh09.2020
Skills
Microsoft Intune administration
Mobile device management (MDM)
Mobile application management (MAM)
Microsoft Azure Active Directory (AD)
Timeline
Tech Lead
Cognizant Technology Solutions
12.2023 - Current
Service Line Technical Lead
DXC Technology
08.2021 - Current
Citizen Developer
DXC Technology
08.2020 - Current
Professional 1 System Administrator
DXC Technology
07.2020 - 12.2023
B.Tech - Electronics and Communication Engineering
SRKR Engineering College
Certification
Microsoft Azure Fundamentals (AZ900)
Interests
Drawing, listening music, watching TV
Accomplishments
- Emerald Award for Account delivery from the Project Manager.
- DXC H1 Collaborators Award for the performance as a Citizen Developer
Languages
English
Bilingual or Proficient (C2)
Telugu
Bilingual or Proficient (C2)
Hindi
Elementary (A2)