NIKHIL KISHAN B
HOSUR,Tamilnadu
Summary
Effective project leader and problem-solver. Seeking to apply expertise and extensive experience in software & hardware engineering to take on a challenging new role with a growing team.
Energized Sales Operations Analyst with a career spent liaising with sales executives and management. Organized, respectful and possessing extensive customer engagement and conflict resolution skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Business Analyst
Adventus Education
Noida, Delhi
11.2021 - Current
- Analyzing key aspects of the business to evaluate KPI-driving results and summarizing them into presentations for monthly reviews.
- Streamlining the workflow of the Student Placements & Admissions team.
- Assessed the impact of current business processes on users and stakeholders periodically, and suggested and implemented potential areas for improvement. Output = 2% of the increase in revenue in one month.
- Built 3 dashboards in Data Studio on company financial metrics to showcase the performance.
- Built Data Studio dashboards to measure the sales team's productivity, burn-out of every promotion campaign, and target completion of every segment.
- Using colab notebook to clean the data before analysis.
Supported leadership team with analysis for future projections on enrolment & revenue for each destination & source market. - Estimated business requirements to forecast annual budgetary operational costs.
- Interacted with external teams to understand and translate business needs into requirements and project scope.
Sales Operations Manager
Think and Learn Pvt Ltd
Chennai
03.2021 - 11.2021
- Improved calculation techniques for ranking and given to Senior Managers.
- Recommended sales strategies for improvement based on regular market research and competitor analysis.
- Ranking system has been made better and recommendations has been given on employee recognition programs to HR.
- Generated periodic analysis report to support sales forecasting and planning to reach monthly, quarterly and yearly revenue goals.
- Hired, supervised and coached 9 employees on sales strategies to optimize performance.
- Set weekly goals for 122 inside sales managers.
- Standardized and reduced email communications between employees by formulating and implementing field communication processes.
- Designed and being developed portal for sales operations wing.
Sales Operations Analyst
Byju's - The Learning App
Chennai
11.2017 - 02.2021
- Created periodic analysis reports comparing conversion % to actual number of leads assigned among various campaigns
- Associated campaigns are; Inbound Enquiry, Facebook, Apartment, Corporate, Newspaper Ad.
- Reviewed daily tasks and responsibilities of Business Development Associates (BDA) to ensure that is aligned with regional level target and strategy.
- Collaborated with private agencies to ascertain sales areas that could be improved.
- Collaborated with private agencies to get optimized lead generations.
- Improved RCN (Return Cancel Not Confirmed) from 0.6 to 0.93
Business Development Associate
Byju's - The Learning App
Chennai
05.2017 - 10.2017
- Generated automated marks/queries intimating system using tools available in Google Platform; this had minimized 11 member to 2 member Academic Counselling Service (ACS) Team.
- Initiated a course plan for students studying in 11th & 12th standard as Top 30 batch & Fast Track batch from all available coaching centers
- Interacting with parents of enrolled students periodically to improve their performance.
- Sold BYJUS The Learning Application Course to individual students and parents within assigned territory using consultative selling techniques.
- Boosted sales numbers with proactive account servicing and diligent relationship-building with customers
- Awarded best employee of the month twice for over achieving target and by getting maximum incentives for that achievement.
- Generated revenue by proper Follow-ups with customers at their convenient time.
Education
B.E. - Electronics And Communication Engineering
KIT-Kalaignarkarunanidhi Institute Of Technology
Coimbatore2017
Higher Secondary School - PCCM
Maharishi Vidya Mandir Hr. Sec. School
Hosur2013
Senior Secondary School - undefined
Maharishi Vidya Mandir Sr. Sec. School
Hosur2011
Skills
- Google Data Studio Dashboarding (Intermediate)
- Power BI Developer (Beginner)
- SQL (Intermediate)
- Colab Notebook (Beginner)
- Uipath Developer - RPA Automation tool (Trainee)
- Predictive modeling
- Pivot Tables
- Forecast and Planning
- Undergoing training on Ninox (Database and Reporting tool)
- Basic Programming in C, C
- Data analysis
Certification
- 1 Year Experienced in Uipath - RPA tool.
- Trained in Power BI.
- Undergoing training in Ninox Database and reporting tool.
- Undergone Internship in the domain Sales and Marketing as a Business Development Associate from January 03rd, 2017 to Apr 06th, 2018 at BYJU'S The Learning Application, Bangalore.
- Undergone In-Plant Training in the domain of PCB Manufacturing and Designing from 16th - 21st December, 2015 at ASCENT CIRCUITS Pvt LTD, HOSUR.
- Attended a One Day Workshop on LiFi Communication on 06th March, 2015 at National Institute of Technology, Trichy.
- Undergone In-Plant Training in the domain of Embedded Systems from 15th to 20th December, 2012 at HCL COMNET Systems and Services LTD, Chennai.
- Attended Workshop on Smart Phone and Laptop Maintenance from 19th - 20th September, 2014 at Kongu Engineering College, Erode.
- Attended a One Day International Conference on Research Trends in Computer Technologies from 30th - 31st January 2014 at Dr NGP Arts and Science College, Coimbatore.
Project Details
- Smart home and Industrial Applications using CC3200
- Intelligent Vehicle Control using PIC Micro Controller
- Anti Water Logging System
- Two Wheeler Turning Indication
- Pedestrian Crossing Siren
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If your target is 10th Mile,
Aim for the 11th Mile!
My Father
Timeline
Business Analyst
Adventus Education
11.2021 - Current
Sales Operations Manager
Think and Learn Pvt Ltd
03.2021 - 11.2021
Sales Operations Analyst
Byju's - The Learning App
11.2017 - 02.2021
Business Development Associate
Byju's - The Learning App
05.2017 - 10.2017
B.E. - Electronics And Communication Engineering
KIT-Kalaignarkarunanidhi Institute Of Technology
Higher Secondary School - PCCM
Maharishi Vidya Mandir Hr. Sec. School
Senior Secondary School - undefined
Maharishi Vidya Mandir Sr. Sec. School
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