NIKHITA BAKARE
MANAGER IN PATIENT DEPARTMENT
CHENNAI
Summary
Proven leader with a track record of enhancing operational efficiency at SRM Prime Hospitals by integrating departments and training teams on SOPs. Excelled in strategic planning and team leadership, significantly improving process adherence and client satisfaction. Skilled in operations management and performance optimization, demonstrating exceptional time management and coding standards at Vee Technologies. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
7
7
years of professional experience
Work History
Manager In-Patient Department
SRM Prime Hospitals, Ramapuram
06.2023 - Current
- Creating Standard Operating Procedures (SOP) for department and following the process on day to day bases.
- Inter-Departmental integration for the seamless running of the process.
- Training the team on following the protocols and SOPs.
- Interacting with the team of doctors and patients for smooth carrying out of the process.
- Managing of the floors and manpower allocation
- Daily activity report is shared with COO
Administrative Officer
Kumaran Hospitals (P) Ltd.
06.2021 - 05.2023
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Created, prepared, and delivered reports to various departments.
- Updated reports, managed accounts, and generated reports for company database.
- Improved communication within the organization through regular updates on policies, procedures, and key events.
Assistant Manager
PSCS Analytics (P) Ltd
06.2019 - 05.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved client satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with clientele and traveled PAN India, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projects tasks.
Coder
Vee Technologies
09.2017 - 05.2019
- Delivered consistent results under pressure by prioritizing tasks effectively during periods of high workload or tight deadlines.
- Correctly coded and billed medical claims for various hospital and nursing facilities.
- Expedited project completion timelines with strong time management skills and adherence to deadlines.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Maintained high coding standards by adhering to industry best practices and staying current with emerging technologies.
Education
MBA - General Management
Indian Institute of Management
Ahmedabad, India03.2025
Bachelor of Engineering Technology - Biotechnology
Bapuji Institute of Engineering And Technology
Davangere, India06.2017
Skills
Team Leadership
Operations Management
Strategic Planning
Performance Management
Accomplishments
- Published paper on “Production of Hyaluronic Acid using Streptococcus zooepidemicus” by Microbial fermentation technique, which was recognised and funded by Karnataka State Council for Science and Technology ( KSCST).http://www.kscst.iisc.ernet.in/spp/40_series/SPP40S/01_Seminar%20Projects/005_40S_BE_0918.pdf
Timeline
Manager In-Patient Department
SRM Prime Hospitals, Ramapuram
06.2023 - Current
Administrative Officer
Kumaran Hospitals (P) Ltd.
06.2021 - 05.2023
Assistant Manager
PSCS Analytics (P) Ltd
06.2019 - 05.2021
Coder
Vee Technologies
09.2017 - 05.2019
MBA - General Management
Indian Institute of Management
Bachelor of Engineering Technology - Biotechnology
Bapuji Institute of Engineering And Technology
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