Listening to Songs
NIKITA CHAUHAN
In- Country University Representation
New Delhi
Summary
Results-driven higher education professional with 4.5+ years of experience in international student recruitment, admissions, and engagement. Skilled in building strong agent and institutional partnerships, streamlining application processes, and executing targeted marketing strategies to boost enrolments. Proven success in enhancing student experiences, driving recruitment growth, and delivering operational excellence in roles at Acumen (Part of Sannam S4 Group) and SI-UK. Passionate about connecting talented students with the right academic opportunities while supporting institutional growth.
Overview
5
5
years of professional experience
5
5
Certifications
2
2
Languages
Work History
Assistant Recruitment Advisor
Acumen (Part of Sannam S4 Group)
11.2024 - Current
- Designed and executed the St George's, University of London (SGUL) Marketing Plan 2025, identifying high-potential regions and partners to maximise student enrolments.
- Created and distributed the SGUL Agent Mini Guide, streamlining partner counselling and enhancing recruitment efficiency.
- Collaborated with agent partners to roll out targeted marketing campaigns for the September 2025 intake, strengthening brand visibility and engagement.
- Introduced innovative sourcing strategies, boosting both diversity and quality of student applications.
- Liaised with SGUL stakeholders to align recruitment objectives and ensure flawless execution of the annual plan.
- Delivered webinars and in-person training sessions to upskill agent partners, improving their counselling effectiveness.
- Represented SGUL at UK university fairs across India, engaging prospective students and increasing brand reach.
- Participated in nationwide school engagement fairs to drive early interest and institutional awareness.
- Built and nurtured strong agent relationships, generating higher-quality leads and improving conversion rates.
Senior Engagement & Admission Specialist
Acumen (Part of Sannam S4 Group)
04.2024 - 11.2024
- Led the University of Exeter Admissions Project as Project & Quality Lead, overseeing daily operations, implementing rigorous quality checks, and reducing application errors.
- Prepared a comprehensive Fraudulent Document Check Guide, streamlining verification processes and equipping the team to identify discrepancies effectively.
- Processed applications end-to-end — verifying documents, identifying fraudulent submissions, and issuing offers in line with university guidelines.
- Developed process optimisation tools and maintained accurate project documentation, improving efficiency and operational consistency.
- Trained and mentored team members through personalised feedback sessions and regular group trainings, enhancing performance and adherence to best practices.
- Represented the University of Exeter at education fairs and school events across India, promoting programmes and counselling prospective students.
- Maintained strong coordination with the university’s onshore team to align recruitment strategies and ensure smooth execution of institutional goals.
Engagement & Admission Specialist
Acumen (Part of Sannam S4 Group)
07.2023 - 04.2024
- Led the Sheffield Hallam Project as Quality Lead, managing daily operations, ensuring accurate admission decisions, and reducing escalations through rigorous quality checks.
- Processed applications end-to-end — verifying documents, identifying fraudulent submissions, and issuing offers in line with university guidelines.
- Maintained and optimised project documentation (Tracker and Quality Sheet), streamlining workflows and improving efficiency.
- Developed quality feedback reports and process improvement tools (checklists, process charts), enhancing operational consistency.
- Delivered training sessions and personalised mentoring, boosting team performance and adherence to university policies.
- Collaborated closely with the Sheffield Hallam onshore team to align processes with evolving institutional goals.
Associate Consultant
SI UK Gurugram
03.2022 - 06.2022
- Provided expert counselling and application assistance to students, guiding them through UK university admissions and diverse career pathways.
- Managed multiple applications and visa processes, leveraging a global CRM system for strategic communication and efficient application tracking.
- Actively engaged in agent meetings and coordinated nationwide education fairs, enhancing outreach and student recruitment efforts.
- Delivered impactful presentations at schools and colleges, collaborating with the marketing team to strengthen brand visibility and student engagement.
- Represented SI-UK at numerous school and college events, fostering relationships with key stakeholders and expanding brand presence.
Senior Tele Counselor
Kanadoo LLP (Sister Company of SI UK)
02.2022 - 02.2022
- Counseled prospective students on UK higher education and university selection.
- Managed student records in Global CRM for accurate application tracking.
- Handled student and parent queries on admissions, courses, and processes.
- Promoted SI-UK fairs and services, increasing student participation and awareness of available study opportunities.
Tele Counsellor
Kanadoo LLP (Sister Company of SI UK)
02.2021 - 02.2022
- Counseled students and parents on UK admissions, course selection, and career-aligned choices.
- Managed student records in Global CRM and provided clear, solution-focused support.
- Promoted SI-UK fairs and events, boosting participation and awareness of UK study opportunities.
Education
Bachelor of Commerce (B.Com) -
University of Delhi
Delhi, India 04.2001 -
Skills
Self-motivated, adaptable, and able to perform under pressure
Strong decision-making and problem-solving abilities
Results-oriented with proven student recruitment and sales focus
Customer-focused with excellent relationship-building skills
Effective time and caseload management
Skilled in balancing quality and quantity to meet organisational targets
Exceptional written and verbal communication skills
Experienced in organising student seminars and representing institutions at events
Willingness to learn
Multitasking Abilities
Interviewing expertise
Certification
British Council UK agent and Counsellor Certificate
Interests
Travelling
Timeline
Assistant Recruitment Advisor
Acumen (Part of Sannam S4 Group)
11.2024 - Current
LinkedIn Learning- Leading Projects Certification
07-2024
LinkedIn Learning- Project Leadership Certification
07-2024
LinkedIn Learning-Managing Conflicts Certification
07-2024
LinkedIn Learning-Skills to Build Stronger Work Relationships Certification
07-2024
British Council UK agent and Counsellor Certificate
05-2024
Senior Engagement & Admission Specialist
Acumen (Part of Sannam S4 Group)
04.2024 - 11.2024
Engagement & Admission Specialist
Acumen (Part of Sannam S4 Group)
07.2023 - 04.2024
Associate Consultant
SI UK Gurugram
03.2022 - 06.2022
Senior Tele Counselor
Kanadoo LLP (Sister Company of SI UK)
02.2022 - 02.2022
Tele Counsellor
Kanadoo LLP (Sister Company of SI UK)
02.2021 - 02.2022
Bachelor of Commerce (B.Com) -
University of Delhi
04.2001 -