NIKITA DAWN
HR OPERATIONS|HR GENERALIST|HR BUSINESS PARTNER
Bengaluru
Summary
Dynamic HR Operations professional with 4+ years of experience managing the full employee lifecycle across EMEA and APAC regions. Proven expertise in onboarding, offboarding, HRIS data accuracy, and ensuring full compliance with regional regulations. Skilled in delivering high-impact HR support, optimizing processes, and enhancing employee experience through strong cross-functional collaboration. Eager to bring global HR operations knowledge to a forward-thinking, performance-driven organization.
Overview
7
7
years of professional experience
3
3
Languages
Work History
HR Operations Exective
Brainlabs
Bengaluru
02.2023 - Current
- Oversaw the complete employee lifecycle process for the EMEA and APAC regions, while also gaining cross-functional exposure to HR operations in LATAM and NAMER, demonstrating adaptability in a global HR environment.
- Managed the onboarding process for over 400 employees, reducing time to productivity by 30% through the implementation of a phased training program focused on practical skills and cultural integration.
- Managed end-to-end exit formalities and processes, ensuring 100% compliance with company policies and local legislation.
- Led employee engagement initiatives and employee relations programs that contributed to a measurable increase in team morale and retention, enhancing overall workplace satisfaction.
- Resolved 90% of employee queries including time off, payroll, benefits, and system access within 24 hours, improving service efficiency and employee satisfaction.
- Managed end-to-end payroll and benefits administration for the EMEA and APAC regions, ensuring compliance with local regulations, and coordinating with external vendors to deliver accurate and timely employee compensation.
- Ensured 100% accuracy in payments, deductions, and bonuses.
- Managed HRIS data integrity, achieving a 15% reduction in payroll discrepancies and improving overall payroll accuracy.
- Coordinated and managed learning and development programs to support employee career growth and enhance organizational capabilities.
- Produced and managed monthly payroll reports for over 400 employees, implementing process improvements that decreased compliance issues by 15%, and enhanced overall payroll accuracy.
- Initiated and processed comprehensive background checks for all new hires, resulting in a 20% reduction in onboarding issues, and smoother integration.
- Oversaw the secure management of candidate document databases, strictly adhering to data privacy regulations to protect confidential information, and maintain compliance.
- Provided individualized guidance and support to junior employees, fostering professional growth, and increasing internal promotion rates.
- Maintained and periodically reviewed process documents, ensuring 100% accuracy and alignment with current procedures through quarterly reviews.
HR Operations Executive
EXL Services
Bengaluru
05.2021 - 08.2022
- Managed the end-to-end Background Verification, Screening, and Onboarding process for KPMG UK, overseeing the complete verification and audit lifecycle for candidates employed by 40+ client organizations across KPMG UK, and its affiliated entities (KPMG USA, KPMG Hungary, KPMG France,etc).
- Completed100% of assigned tasks within SLA deadlines over a 1-month period, earning formal recognition from client leadership for timely execution, and quickly mastering the audit process within the first three weeks.
- Ensured 100% compliance with protocols and process accuracy across enterprise tools such as SuccessFactors, SAP, Adobe, MS Office, and ServiceNow, contributing to seamless operations and audit readiness.
- Trained 10+ new joiners, created and updated 20+ SOPs to align with evolving procedures, and performed regular quality checks, contributing to a 50% improvement in process accuracy and compliance.
HR Coordinator (Contract)
Accenture
Bengaluru
01.2021 - 03.2021
- Handled end-to-end scheduling of 50+ weekly interviews (Technical, Managerial & HR) by coordinating candidate availability and managing time slots through Abacus software, ensuring a smooth and timely recruitment process.
- Collaborated with Team Leads for important skill events through coordination with candidates and achieved good percentage of candidate conversion.
- Proven ability to thrive under pressure in fast-paced environments, consistently meeting 100% of deadlines across high-volume HR operations.
HR Executive Intern
JRC Projects
Bengaluru
06.2019 - 08.2019
- Handled the entire gamut of HR Generalist Activities- end to end Recruitment, Onboarding formalities, Operations, Administration & HR Policy Planning.
- Adapted to new HR tools and systems (e.g. HRIS) in under 1 week, increasing scheduling accuracy by 50% and reducing onboarding delays by 30%.
- Developed and rolled out engaging people practices at JRC, implementing HR policies that led to a 20% improvement in team productivity and a measurable boost in employee engagement.
Event Management Intern
Wild Warriors
Bengaluru
08.2018 - 09.2018
- Worked as a part of the Event management & Operations team- coordinated with & aided the professional athletes participating in the obstacle course races organized by Wild warriors.
Education
PGDM - Human Resources Management & Business Analytics
ISBR Business School
Bengaluru, India 04.2001 -
Bachelor of Science - Economics
Calcutta University
Kolkata, India 04.2001 -
Skills
Timeline
HR Operations Exective
Brainlabs
02.2023 - Current
HR Operations Executive
EXL Services
05.2021 - 08.2022
HR Coordinator (Contract)
Accenture
01.2021 - 03.2021
HR Executive Intern
JRC Projects
06.2019 - 08.2019
Event Management Intern
Wild Warriors
08.2018 - 09.2018
PGDM - Human Resources Management & Business Analytics
ISBR Business School
04.2001 -
Bachelor of Science - Economics
Calcutta University
04.2001 -
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