Nikita Khairwar
Sales
Mumbai
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
4
4
Languages
Work History
Sales Manager
7 Continents Export Pvt Ltd
Mumbai
01.2022 - Current
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Researched competitors' activities and products to uncover new trends
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Used vendor expertise to deliver educational content to sales team.
- Targeted and prospected for new business through telemarketing, individual creativity and innovation.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
- Established and cultivated solid business relationships with new or existing customers.
- Interpreted sales and pricing policies to departmental personnel and customers.
- Maintained marketplace visibility marketplace by participating in industry-related and community activities.
- Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities.
- Reviewed customer service agreements for terms and conditions pricing and accuracy.
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Resolved customer issues quickly to close deals and boost client satisfaction.
Retail Store Manager
Bharat Cycle
Mumbai
06.2020 - 12.2021
- Trained team members in successful strategies to meet operational and sales targets.
- Managed store organization, maintenance and purchasing functions.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Reduced shrinkage [Number]% by closely monitoring inventory and security procedures.
- Completed routine store inventories.
- Promoted business strategy by implementing improvements based on guest feedback.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Improved sales process and tracking with implementation of new point of sale (POS) system.
- Implemented rewards program, bolstering customer retention [Number]%.
- Resolved customer service issues promptly.
- Generated spreadsheets detailing sales information.
- Mentored team members to enhance professional development and accountability in workplace.
- Performed nightly store and team performance audits.
- Submitted orders for new inventory.
Education
Bachelor's of Commerce - Commerce
Vidyavardhini Vartak College
Maharastra 06.2020 - 03.2021
Secondary School Certificate (SSC) -
BKS English High School
Maharashtra 06.2015 - 03.2016
Skills
Sales processes
Order management
Coaching and mentoring
Direct sales
Sales operation
Product and service sales
Extensive personal network
Compelling sales proposal writer
Operations
B to B sales
Sales expertise
Staff Management
Goals and performance
Relationship building
Sales presentations
Dancing, reading Books & Travelling
I Love to Travel and Like to Read Books During Free Time
Timeline
Sales Manager
7 Continents Export Pvt Ltd
01.2022 - Current
Retail Store Manager
Bharat Cycle
06.2020 - 12.2021
Bachelor's of Commerce - Commerce
Vidyavardhini Vartak College
06.2020 - 03.2021
Secondary School Certificate (SSC) -
BKS English High School
06.2015 - 03.2016