Nikita Kittur
Pune
Summary
Results-driven Senior Quality Analyst with a proven track record at Infosys, specializing in functional and regression testing. Achieved a 30% reduction in post-production defects while mentoring junior engineers. Proficient in Agile methodologies and skilled in TFS, JIRA, Salesforce and Selenium WebDriver, ensuring high-quality web applications through effective test strategies.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Senior Quality Analyst
Infosys
Pune
07.2022 - Current
- Executed comprehensive QA activities for multiple web applications.
- Own end-to-end QA activities for multiple web applications
- Performed functional testing of Salesforce CRM, Sales Cloud, Service Cloud, Opportunities, Quotes, Policies, Service Console, Email-to-Case, User Roles, Profiles, Permission Sets
- Design test strategies, scenarios, and test cases with full requirement coverage
- Perform functional, regression, and smoke testing across releases
- Manage test cases and defects using TFS (Azure DevOps) and JIRA
- Designed test strategies and scenarios to ensure complete requirement coverage.
- Performed functional, regression, and smoke testing across all releases.
- Reduced post-production defects by thorough testing protocols.
- Mentored junior QA engineers, enhancing team capabilities and supporting Agile ceremonies.
Senior Software Tester
Casepoint Pvt. Ltd
Surat
03.2019 - 07.2022
- Led functional and regression testing for enterprise web applications
- Authored and maintained 300+ test cases
- Performed data-driven and cross-browser testing
- Reduced data-related defects
- Supported UAT and participated in defect triage meetings
- Conduct accessibility testing compliant with Section 508 standards
Education
Bachelor of Engineering - Computer Engineering
SS Agrawal Institute of Engineering & Technology
Skills
- Functional Testing
- Manual Testing
- Regression Testing
- Smoke Testing
- UAT
- Accessibility Testing
- Agile
- Scrum
- STLC
- TFS
- Selenium WebDriver
- SQL
- PostgreSQL
- MySQL
- Cross-browser Testing
- Data-driven Testing
Certification
Salesforce certified AI Associate
Open To Remote
True
Languages
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Gujarati
Proficient (C2)
C2
Timeline
Senior Quality Analyst
Infosys
07.2022 - Current
Senior Software Tester
Casepoint Pvt. Ltd
03.2019 - 07.2022
Bachelor of Engineering - Computer Engineering
SS Agrawal Institute of Engineering & Technology