NIKITA M. RANE
Mumbai
Summary
Experienced trade and client operations professional with a strong background in pharmaceutical exports, international client coordination, order management, and shipment tracking. Proven ability to manage domestic and global trade processes, negotiate with vendors, prepare quotations, and ensure timely delivery. Known for strong communication skills, process improvement initiatives, and representing organizations at international pharmaceutical exhibitions.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Associate - Trade
GNH India Pharmaceutical Ltd
02.2025 - Current
- Manage end-to-end domestic and international pharmaceutical trade operations.
- Understand patient and client medicine requirements via email and phone.
- Prepare quotations aligned with availability, regulatory norms, and pricing strategy.
- Create and process sales orders ensuring compliance and accuracy.
- Negotiate with vendors and manufacturers to achieve competitive pricing and timelines.
- Coordinate with international clients and provide regular order and shipment updates.
- Track shipments from dispatch to final delivery and resolve logistics issues.
- Handle customer queries via chat, email, calls, and web platforms.
- Represented the company at Expopharm (Germany) and CPHI (Frankfurt).
- Develop SOPs and process flows to improve operational efficiency.
Senior Career Advisor - SAP
Delphi Computech Pvt Ltd
10.2020 - 02.2025
- Executed sales strategies for SAP solutions to achieve revenue targets.
- Consulted clients to understand business needs and propose suitable solutions.
- Managed sales pipelines, reporting, forecasting, and cross-functional coordination.
- Built long-term client relationships ensuring satisfaction and repeat business.
Senior Counsellor
Neev Knowledge Management Pvt Ltd
09.2018 - 09.2020
- Handled multi-city operations, professional counselling, MIS reporting, grievance handling, and consistent target achievement across India.
Project Analyst - CRP Medical Coder
Episource Pvt Ltd
10.2015 - 11.2016
- Healthcare IT auditing, medical coding compliance, client coordination, reporting, application support, and issue escalation management.
Education
B.Sc. - Microbiology
Wilson College
MumbaiHSC -
Wilson College
MumbaiSSC -
B.E.S High School
DadarSkills
- Pharmaceutical Exports
- International Trade
- Domestic Order Management
- International Order Management
- Quotation Preparation
- Pricing Strategy
- Vendor Negotiation
- Vendor Coordination
- Shipment Tracking
- Logistics
- International Client Communication
- Sales Order Processing
- Process Flow Development
- SOP Development
- CRM
- MIS
- Documentation
- Customer Query Resolution
- Email Communication
- Chat Communication
- Web Communication
- Calls Communication
Languages
- Hindi
- Marathi
- English
- Hindi
- Marathi
Certification
Received best performance certificate
Timeline
Senior Associate - Trade
GNH India Pharmaceutical Ltd
02.2025 - Current
Senior Career Advisor - SAP
Delphi Computech Pvt Ltd
10.2020 - 02.2025
Senior Counsellor
Neev Knowledge Management Pvt Ltd
09.2018 - 09.2020
Project Analyst - CRP Medical Coder
Episource Pvt Ltd
10.2015 - 11.2016
B.Sc. - Microbiology
Wilson College
HSC -
Wilson College
SSC -
B.E.S High School