Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

RISHI SINGH

MECHANICAL ENGINEER
Varanasi

Summary

With a proven track record at Rajendra Toyota, I excel in enhancing business relationships and quality control. My leadership significantly increased referrals through strong insurance partnerships, while my technical aptitude ensured top-notch automotive repairs. Skilled in staff training and collision estimating, I consistently deliver excellence in customer service and operational efficiency.

Overview

20
20
years of professional experience
4
4
Certifications
2
2
Languages

Work History

BODY SHOP MANAGER

RAJENDRA TOYOTA
06.2015 - Current
  • Monitored maintenance of paint booths, frame-straightening materials and fixed assets to enhance longevity and long-term value.
  • Processed insurance paperwork and prepared estimates to negotiate insurance settlements.
  • Established strong relationships with insurance providers, resulting in increased referrals and repeat business.
  • Examined damaged vehicles to determine degree of structural and mechanical damage.
  • Reduced turnaround time for vehicle repairs by consistently monitoring progress and addressing bottlenecks promptly.
  • Implemented quality control measures to ensure consistent high-quality repairs that met or exceeded industry standards.
  • Resolved customer complaints professionally and effectively to maintain positive relationships with clientele while protecting company reputation.

ASSISTANT MANAGER BODY SHOP

RAJENDRA TOYOTA
05.2010 - 05.2015
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.

SERVICE ADVISOR BODY SHOP

RAJENDRA TOYOTA
07.2006 - 04.2010
  • Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Achieved high customer ratings by consistently exceeding expectations in all aspects of service advising.
  • Provided exceptional customer service, resolving complaints diplomatically and efficiently.
  • Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.

WAREHOUSE INCHARGE

PIAGGEO AUTO MAKER
04.2005 - 06.2006
  • Maintained a clean and organized work area, contributing to an efficient and safe working environment.
  • Established safety protocols for warehouse environment, significantly reducing workplace accidents.
  • Participated in regular team meetings, contributing to the development of new strategies for warehouse efficiency and productivity.
  • Ensured accurate inventory counts through regular audits and meticulous recordkeeping.

Education

Bachelor of Technology - MECHANICAL ENGINEERING

ANG COLLEGE
BABATPUR
04.2001 -

Master of Commerce - COMMERCE AND ACCOUNTING

KNPG GYANPUR
Bhadohi, India
04.2001 -

Bachelor of Arts - ARTS

KNGP GYANPUR
Bhadohi, India
04.2001 -

Skills

    Staff Training and Development

    Business relationships

    Quality Control

    Technical aptitude

    Regulatory Compliance

    Estimating expertise

    Insurance Claim Handling

    Collision estimating

    Automotive Repair Knowledge

    Reports generation and analysis

    Workflow Coordination

    Team development and supervision

Certification

[SERVICE ADVISOR INSTRUCTOR], [TOYOTA KIRLOSKAR MOTORS]

Timeline

[EXECUTION OF PILOT PROJECT ON EXPRESS BODY SHOP IN NORTH 1 & 2], [TOYOTA KIRLOSKAR MOTORS]

09-2019

BODY SHOP MANAGER

RAJENDRA TOYOTA
06.2015 - Current

[HIGHEST BUSINESS ACHIEVEMENT IN VOLUME], [TOYOTA KIRLOSKAR MOTORS]

06-2015

[ACHIEVEMENT OF INTERNATIONAL TRIP FOR BEST PERFORMANCE], [TOYOTA KIRLOSKAR MOTORS]

06-2015

ASSISTANT MANAGER BODY SHOP

RAJENDRA TOYOTA
05.2010 - 05.2015

[SERVICE ADVISOR INSTRUCTOR], [TOYOTA KIRLOSKAR MOTORS]

06-2009

SERVICE ADVISOR BODY SHOP

RAJENDRA TOYOTA
07.2006 - 04.2010

WAREHOUSE INCHARGE

PIAGGEO AUTO MAKER
04.2005 - 06.2006

Bachelor of Technology - MECHANICAL ENGINEERING

ANG COLLEGE
04.2001 -

Master of Commerce - COMMERCE AND ACCOUNTING

KNPG GYANPUR
04.2001 -

Bachelor of Arts - ARTS

KNGP GYANPUR
04.2001 -

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RISHI SINGHMECHANICAL ENGINEER