NIKITA PATIL
Chinchwad,Pune
Summary
Experienced SAP Material Management and Procurement professional with over 3 years at TK Elevator India Pvt Ltd, focused on optimizing procurement processes and fostering strong vendor relationships. Proven track record in elevating customer service standards and driving team performance through targeted process improvements. Recognized for exceptional problem-solving abilities and delivering customer-centric solutions that enhance organizational efficiency. Aiming to leverage expertise in a challenging role to support business sustainability and growth.
Overview
3
3
years of professional experience
Work History
PSM INSTALLATION EXECUTIVE
TK ELEVATOR INDIA PVT LTD
PUNE
12.2021 - 04.2025
- Streamlined vendor management by configuring account groups and optimizing material master settings for improved procurement efficiency.
- Experienced in purchase order (PO) creation, ensuring smooth procurement operations.
- Strong understanding of Goods Receipt (GR) and Invoice Receipt (IR) invoicing processes, maintaining accuracy and compliance in financial transactions.
- Enhanced cross-departmental collaboration by sharing best practices, aligning business goals with operational efficiency.
- Governed escalations, resolved internal customer complaints, conducted thorough investigations, and implemented effective solutions to enhance customer satisfaction.
- Led initiatives to enhance customer satisfaction and streamline processes.
- Boosted team capabilities by leading comprehensive training on new software, systems, and E2E implementation.
- Reviewed business processes and existing systems to identify improvement opportunities, facilitating implementations aligned with organizational goals.
- Implemented SOPs and quality service standards, directly contributing to performance excellence and customer satisfaction.
- Managed compliance adherence, SLA tracking, and reporting to ensure operational excellence and regulatory requirements.
- Led innovation initiatives, driving process improvements, and efficient system implementations.
- Conducted training sessions for E2E processes and all new candidates, ensuring knowledge transfer and skill development.
- Handled reconciliation, query resolution, and data migration within E2E systems to maintain accuracy and efficiency.
Education
MBA -
INDIRA INSTITUTE OF MANAGEMENT
PUNE08-2022
B.COM - Entrepreneurship Development
SAVITRIBAI PHULE PUNE UNIVERSITY
PUNE04-2020
Skills
- Superior time management
- Lateral Thinking
- Problem Solving
- Team Collaboration
- Leadership
- Finance
- Financial Analysis
- Strategy Planning
- Performance evaluations
- Capacity for Innovation
- Detail Oriented
- Procurement processes
- Vendor management
- Cross-departmental collaboration
- Customer complaint resolution
- Process improvement
- Team training
- Quality assurance
- Systems implementation
Accomplishments
- Won an award for 'Making Customers' Lives Easier' in 2023
Affiliations
1. Won 1st place in the National Dance Olympiad for semi-classical dance in 2012.
2. Won the 'Lady Trekker of the year' Award from the club,Pune Venturers [Tata Motors affiliated].
Timeline
PSM INSTALLATION EXECUTIVE
TK ELEVATOR INDIA PVT LTD
12.2021 - 04.2025
MBA -
INDIRA INSTITUTE OF MANAGEMENT
B.COM - Entrepreneurship Development
SAVITRIBAI PHULE PUNE UNIVERSITY
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