Nikita Thakuri
Sales Assistant
Bengaluru
Summary
To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.
Overview
9
9
years of professional experience
Work History
Sr.Customer Relation Executive
Suzy Q
09.2021 - Current
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
- Optimized operational efficiency by redesigning processes, systems, and workspaces for increased productivity.
GRE & Hostess
Yauatcha
01.2017 - 08.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Sales Assistant
Food Hall Future Group
01.2016 - 01.2017
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Education
High School Diploma -
Shankar Nepali School
Kalchini (WB) 04.2001 -
Skills
Customer Relations
Team Player
Team Leadership
Administrative Skills
Problem Resolution
Executive Support
Timeline
Sr.Customer Relation Executive
Suzy Q
09.2021 - Current
GRE & Hostess
Yauatcha
01.2017 - 08.2021
Sales Assistant
Food Hall Future Group
01.2016 - 01.2017
High School Diploma -
Shankar Nepali School
04.2001 -