NIKIT DEEPAK PARIKH
MUMBAI
Summary
G - 4 Hamirmal Jyot Bldg, Ram mandir road, Opposite matru chaya Building, bhayandar (w)
CAREER OBJECTIVE: To be professionally associated with an organization that provides career growth, to accept the challenges of the industry and utilizing knowledge more meaningfully in the sphere of industry solutions and services corporations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Manager
Yes Bank LTD
04.2023 - Current
- Efficiently handling various customer
- 3 Customer visits in day
- Guiding clients in regards to Tax free investments
- Lead generation across various domains
- Build and maintain healthy business atmosphere with clients by providing prompt and accurate services
- Navigate cross-sale opportunities along with account management.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Deputy Manager
HDFC BANK LTD
11.2019 - 03.2023
- Building Client Relationship : Placing right product to right customer : Investment (Equity Shares, Debentures, Mutual funds) and Insurance avenues : Excellent customer service by assisting each customer : End to end banking assistance : Migration of customer in digital parameters : Portfolio engagement : Asset allocation.
- Created reports and analyzed and interpreted data
Associate manager
Indusind Bank
11.2016 - 10.2019
- Taking Incoming calls : Audit calls : Cross selling to Eligible customers : Maintain records for call back and reporting to supervisor on daily basis for sales and other activities thru official email
- Understanding Customer’s requirements and raised their query, request and complaint accordingly : Currently moved to SME Department.
Barakat gold Jewellery LLC
01.2014 - 01.2015
- Maintaining stock on daily basis : Make entry for purchase, sales, sales return, payment and receipt
- Attaining customer : Maintain of account on daily basis
- Understanding Customer’s requirements and showing them jewellery accordingly
- Managed time efficiently in order to complete all tasks within deadlines
- Developed and maintained courteous and effective working relationships
- Skilled at working independently and collaboratively in team environment
Serco BPO Pvt Ltd
08.2009 - 06.2011
- Taking Incoming calls : Taking escalation of customers : Registered complaint
- Strength: Enthusiastic, Multi-tasker, Hardworking, Organized, Quick learner, Team worker, Good at Logical thinking
- Technical skills: Knowledge of Tally (Accounting Software) Basic MS Excel, Word Good knowledge of Internet and Emailing
- Data Science and Data Analysis
- Skills : Good at Sales, Communication and Co-ordination
Education
T.Y. BCOM - Accounts
Shankar Narayan College Mumbai University
Mumbai06.2009
Higher Secondary Certificate -
Maharashtra Board
Mumbai06.2006
Secondary School Certificate - School
Maharashtra Board
Mumbai06.2004
Skills
- Sales and marketing
- Operations management
- Verbal and written communication
- Staff Management
- Strategic planning
Certification
Basic Knowledge of Computer covering Computer Fundamentals, Windows, MS Office, Internet, DA/DS Certified.
Other Certification: Tally 9.0, Insurance Regulatory and Development Authority (IRDA) Certified and NISM certified.
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Gujarati
Bilingual or Proficient (C2)
Marathi
Advanced (C1)
Timeline
Manager
Yes Bank LTD
04.2023 - Current
Deputy Manager
HDFC BANK LTD
11.2019 - 03.2023
Associate manager
Indusind Bank
11.2016 - 10.2019
Barakat gold Jewellery LLC
01.2014 - 01.2015
Serco BPO Pvt Ltd
08.2009 - 06.2011
T.Y. BCOM - Accounts
Shankar Narayan College Mumbai University
Higher Secondary Certificate -
Maharashtra Board
Secondary School Certificate - School
Maharashtra Board
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