Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Nikul Goswami

Morbi

Summary

Dynamic Sales Coordinator with 9 years of experience driving revenue growth and enhancing customer satisfaction through strategic sales activities. Expertise in managing client communications and analyzing sales data to optimist performance, complemented by strong technical skills in Microsoft Office Excel. Proven ability to collaborate with cross-functional teams, ensuring seamless execution of sales processes and fostering productive relationships with clients. Committed to continuous improvement and delivering exceptional service in fast-paced environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sales Coordinator

Rollza Granito LLP
Unchi Mandal, Talaviya Sanala Road, Morbi 363642
10.2023 - Current
  • Coordinated sales activities to drive revenue growth and enhance customer satisfaction.
  • Managed client communications and documented customer interactions.
  • Assisted in the development of sales strategies and promotional initiatives.
  • Analyzed sales data to identify trends and optimize sales performance.
  • Collaborated with cross-functional teams to ensure seamless execution of sales processes.
  • Developed reports on sales performance and market trends regularly.
  • Supported order processing and fulfillment tasks for customer requests.

Production Planning Head

Luxgres Ceramica LLP
Unchi Mandal, Morbi 363642
12.2021 - 09.2023
  • Developed and optimized production schedules to ensure the timely delivery of products.
  • Analyzed inventory levels and demand forecasts to align production with market needs.
  • Collaborated with cross-functional teams to enhance workflow efficiencies.
  • Implemented process improvements that reduced production costs.
  • Maintained accurate records of production metrics and performance.
  • Developed strategies to enhance production planning procedures and reduce downtime.

Billing And Dispatch

Capron Vitrified Private Limited
Ratavirda, Sartanpar Road, Wankaner, Morbi 363621
09.2017 - 12.2021
  • Managed billing and invoicing processes for timely revenue collection.
  • Coordinated dispatch operations to ensure efficient delivery schedules.
  • Developed and maintained strong relationships with clients to enhance customer satisfaction.
  • Analyzed billing discrepancies to streamline operations and reduce errors.
  • Collaborated with sales teams to align dispatch strategies with sales goals.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.

Education

HSC -

Navyug Sankul
Virpar, Morbi
03-2015

SSC -

Navsarjan Vidhyalay
Ghuntu, Morbi
03-2013

Skills

  • Customer relationship management
  • Order processing
  • Performance reporting
  • Workflow optimization
  • Inventory management
  • Time management
  • Problem solving
  • Process improvement
  • Team collaboration
  • Effective communication
  • Customer service
  • Proposal development
  • Schedule management
  • Effective negotiation
  • Sales expertise
  • Cross-selling techniques
  • Customer engagement and support
  • Relationship management
  • Market research
  • Goal-oriented mindset
  • Performance evaluation
  • Issue resolution
  • Upselling strategies
  • Team building
  • Goals and performance

Languages

Gujarati
First Language
Hindi
Proficient (C2)
C2
English
Upper Intermediate (B2)
B2

Certification

  • I completed the CCC course at Chanakya Academy.

Timeline

Sales Coordinator

Rollza Granito LLP
10.2023 - Current

Production Planning Head

Luxgres Ceramica LLP
12.2021 - 09.2023

Billing And Dispatch

Capron Vitrified Private Limited
09.2017 - 12.2021

HSC -

Navyug Sankul

SSC -

Navsarjan Vidhyalay

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Nikul Goswami