Summary
Overview
Work History
Education
Skills
Experience Summary
Personal Information
Disclaimer
Timeline
Generic

Nilam Eknath Garud

.
Pune

Summary

Dependable with strong background in data management and coordination. Proven ability to streamline data processes and support team goals through accurate data handling. Demonstrated skills in data entry and data analysis to ensure high-quality outcomes.

Overview

9
9
years of professional experience
6042
6042
years of post-secondary education
1
1
Language

Work History

Senior Data Co-Ordinator

UPS Logistics Ltd
Pune
10.2020 - 07.2025
  • Provide support to production related issues and resolved in real time
  • Onboarding suppliers via COUPA and Oracle (36+ countries) to make payment for services provided to UPS/Goods availed by UPS.
  • Analyzing and diagnosing problems reported by users, understanding the root cause, and devising effective solution.
  • Reporting identified bugs and issues to the development team, including detailed information about the problem and steps to reproduce it.
  • Schedule new jobs as per the process requirement
  • Perform housekeeping tasks
  • Maintain the SLA for critical processes
  • Project Name: Brexit
  • Tools: Control-M, Service Manager, SSMS, Putty, Jira, COUPA

System Analyst

Amdocs Pvt Ltd
Pune
07.2019 - 04.2020
  • Design objects as per process requirements.
  • Alter tables as per the requests.
  • Modify data in the table and Renaming objects.
  • Manage access to different users.
  • Create store procedures for fetching daily reports.
  • Experience of developing Unix Shell scripts.
  • Troubleshooting customer issues while maintaining agreed upon service levels for customer contact and resolve.
  • Suggest innovative and effective temporary workarounds for critical issues.
  • Analyze product logs, screenshots and other details provided by the support teams.
  • Investigations, code fix, testing, auto resolvers, log analysis, validations, monitoring.
  • Coordinate with Internal/external teams to work together to resolve the defects
  • Collaboration with various support teams to fix issues real-time.
  • Participate in weekly and monthly service review meetings with different teams.
  • Involved in coding, testing, deployment, debugging & release management.
  • Project Name: AT & T (US)
  • Tools: SSMS, AUTOSYS, Service Manager, Putty, RPA, Aqua Data Studio, Genius etc.

Transaction Processing Officer

Mphasis Pvt Ltd
Pune
09.2016 - 01.2019
  • Technical Skills:
  • Database: MySQL, Oracle 10G / 11G
  • Cloud: GCP
  • Operating Systems: Windows XP, Windows 7, Unix (Red Hat Linux 6.0)
  • Project Name: ZIGGO

Education

B.Sc. -

Annasaheb Awate College
Manchar
04.2016

H.Sc. -

B.V.Shingave
Shingave
03.2012

S.S.C. -

B.V.Shingave
Shingave
03.2010

Skills

Advanced Excel

Experience Summary

  • Overall 5+ Years of experience in support role.
  • Excellent interpersonal skills, ability to work well within teams.
  • Consistent, Self-reliant and adaptable with the ability to learn the process quickly.

Personal Information

  • DOB: 1995-02-05
  • Address: A/P: Shingave, Tal-Ambegaon, Dist-Pune (410504)
  • Gender: Female
  • Marital Status: Unmarried
  • Nationality: Indian

Disclaimer

All the above information is true to best to my knowledge. I shall be to show the testimonials as and when asked. Place: Pune Nilam Eknath Garud

Timeline

Senior Data Co-Ordinator

UPS Logistics Ltd
10.2020 - 07.2025

System Analyst

Amdocs Pvt Ltd
07.2019 - 04.2020

Transaction Processing Officer

Mphasis Pvt Ltd
09.2016 - 01.2019

B.Sc. -

Annasaheb Awate College

H.Sc. -

B.V.Shingave

S.S.C. -

B.V.Shingave

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