Nilam Eknath Garud
.
Pune
Summary
Dependable with strong background in data management and coordination. Proven ability to streamline data processes and support team goals through accurate data handling. Demonstrated skills in data entry and data analysis to ensure high-quality outcomes.
Overview
9
9
years of professional experience
6042
6042
years of post-secondary education
1
1
Language
Work History
Senior Data Co-Ordinator
UPS Logistics Ltd
Pune
10.2020 - 07.2025
- Provide support to production related issues and resolved in real time
- Onboarding suppliers via COUPA and Oracle (36+ countries) to make payment for services provided to UPS/Goods availed by UPS.
- Analyzing and diagnosing problems reported by users, understanding the root cause, and devising effective solution.
- Reporting identified bugs and issues to the development team, including detailed information about the problem and steps to reproduce it.
- Schedule new jobs as per the process requirement
- Perform housekeeping tasks
- Maintain the SLA for critical processes
- Project Name: Brexit
- Tools: Control-M, Service Manager, SSMS, Putty, Jira, COUPA
System Analyst
Amdocs Pvt Ltd
Pune
07.2019 - 04.2020
- Design objects as per process requirements.
- Alter tables as per the requests.
- Modify data in the table and Renaming objects.
- Manage access to different users.
- Create store procedures for fetching daily reports.
- Experience of developing Unix Shell scripts.
- Troubleshooting customer issues while maintaining agreed upon service levels for customer contact and resolve.
- Suggest innovative and effective temporary workarounds for critical issues.
- Analyze product logs, screenshots and other details provided by the support teams.
- Investigations, code fix, testing, auto resolvers, log analysis, validations, monitoring.
- Coordinate with Internal/external teams to work together to resolve the defects
- Collaboration with various support teams to fix issues real-time.
- Participate in weekly and monthly service review meetings with different teams.
- Involved in coding, testing, deployment, debugging & release management.
- Project Name: AT & T (US)
- Tools: SSMS, AUTOSYS, Service Manager, Putty, RPA, Aqua Data Studio, Genius etc.
Transaction Processing Officer
Mphasis Pvt Ltd
Pune
09.2016 - 01.2019
- Technical Skills:
- Database: MySQL, Oracle 10G / 11G
- Cloud: GCP
- Operating Systems: Windows XP, Windows 7, Unix (Red Hat Linux 6.0)
- Project Name: ZIGGO
Education
B.Sc. -
Annasaheb Awate College
Manchar04.2016
H.Sc. -
B.V.Shingave
Shingave03.2012
S.S.C. -
B.V.Shingave
Shingave03.2010
Skills
Advanced Excel
Python programming
Data validation
Data cleansing
ETL processes
Data quality assurance
Report generation
Microsoft Excel
Experience Summary
- Overall 5+ Years of experience in support role.
- Excellent interpersonal skills, ability to work well within teams.
- Consistent, Self-reliant and adaptable with the ability to learn the process quickly.
Personal Information
- DOB: 1995-02-05
- Address: A/P: Shingave, Tal-Ambegaon, Dist-Pune (410504)
- Gender: Female
- Marital Status: Unmarried
- Nationality: Indian
Disclaimer
All the above information is true to best to my knowledge. I shall be to show the testimonials as and when asked. Place: Pune Nilam Eknath Garud
Timeline
Senior Data Co-Ordinator
UPS Logistics Ltd
10.2020 - 07.2025
System Analyst
Amdocs Pvt Ltd
07.2019 - 04.2020
Transaction Processing Officer
Mphasis Pvt Ltd
09.2016 - 01.2019
B.Sc. -
Annasaheb Awate College
H.Sc. -
B.V.Shingave
S.S.C. -
B.V.Shingave