Nilanjana Sarkar

• Responsible for the coordination, support, management, and execution of reactive maintenance activities to ensure that services provided to customer are continuously available and performing to SLA.
• Designed cross-functional interactions to reduce dependency and redundancy between diverse operational teams
• Conducted feasibility studies for new projects, analyzing data to inform decision-making processes regarding project viability
• Streamlined operations by evaluating existing systems for potential improvements and recommending upgrades as needed

Grade: 75%