Nileena Mahendrakumar

Senior manager team lead in Grievance Management.

• In lesser term of experience in this organization have ensured to close maximum outside TAT cases by liaising up with different team and ensuring close loop with the team.
• Have achieved 100% complaint case closure within TAT for complete financial year by handling a team of 22 team members for Retail Liability, Credit card and Retail Asset.
• Have achieved casa book value and got qualified in mid-year campaign.
• Have enrolled top most architects and interior designer to the club and have made book-size from zero to 550 members in a span of 10 months.
• Have achieved 50 lakhs of insurance target and got recognised and was rewarded by Zonal head.
• Got recognised by performing 100 units of sip in a day and was rewarded by Cluster head.
• Awarded as outstanding performance for achieving YTD target.
• Was awarded as emerging star for performance in General insurance.
• Was awarded in qualifying in West region Axis Direct wave

• PGDM-RMM(Retail Management & Marketing), ITM Business School, Kharghar, 2014
• B.M.S (Mumbai University), Pillai College of Arts Science & Commerce, 2012
• Class XII (Maharashtra State Board), Atomic Energy Junior College, 2008
• Class X (CBSE), Atomic Energy Central School, 2006

• Date of Birth: 03/26/91
• Gender: FEMALE