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Client Support Data Integration Analyst - Fintech

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Aspire to work in a creative, challenging, and constantly evolving environment where my varied skills and experiences can be profitably utilized to achieve corporate objectives. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Highly experienced Credit Card Business Functional Operational professional with 20 years of intensive and extensive experience in Network International, the largest Acquirer in the MENA region and one of the leading global Payments Processors as well as with ENBD, one of the leading banks in UAE. Adept at conversing with various card management systems, core banking systems, CRM systems, and Payment Scheme systems, including Way4, Vision Plus, IRIS, Finacle, Equation, VROL, Mastercard Online, and Diners Bridge system.

Proven track record of delivering operational improvements and driving excellence in all tasks entrusted with, coupled with superlative interpersonal skills to cultivate and manage key client relationships. Possesses strong team leadership abilities to manage, supervise and motivate large and diverse teams.

Looking to contribute my expertise and take on new professional challenges in the FinTech space with a growing organization.

Dynamic Operation Manager with a proven track record at Safran India PVT LTD, excelling in incident and problem management. Expert in process optimization and team leadership, I drive continuous improvement initiatives that enhance service delivery and stakeholder satisfaction. Passionate about leveraging data analytics to inform strategic decisions and boost operational efficiency.

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A seasoned IT professional with a wealth of experience in Service Delivery, Project Management, and Application Production Support Operations. Currently serving as a Manager II IM Service Delivery at Xerox Technology Services India LLP, oversee application portfolio management, encompassing project delivery and production support.
Demonstrated expertise in managing projects from inception to completion, leading diverse teams to success.
Worked with clients from various regions, including APAC, the Middle East, USA, and Canada.
Directed the end-to-end delivery of enhancements and projects using agile methodology and have a proven track record of delivering services to clients within specified SLAs.
Proficient in incident, change, and problem management and have effectively led a geographically dispersed application development, maintenance, and support team.
Oversaw the regional IMS project and support for HCL Kerala, leading a team of over 100 professionals, and have overseen a 24X7 Support operation Team.

Nilesh Daburkar

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Manager - Credit Operation & Service

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Bachelor of Commerce -

High School Diploma -

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Manager - Credit Operation & Service

Executive

Bachelor of Commerce -

High School Diploma -

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