Nilesh Gaonkar
Mumbai,Maharashtra
Summary
Seasoned Technical Support Executive skillfully leads troubleshooting and issue resolution. Over 7 years proficiently guiding IT problem fixes, outlining assessment standards, and promoting training initiatives. Skillfully directs critical maintenance services to streamline technology operations. Detailed assistance to escalate and address deployment miscalculations.
Overview
7
7
years of professional experience
Work History
Technical Support & Monitoring Executive
Update Advertising & Marketing
12.2017 - 09.2024
- Extended analysis to assist technology team efforts to escalate and resolve issues.
- Researched and identified solutions to technical problems.
Education
TY. BCOM -
SGM College of Commerce and Economics
01.2013
HSC - undefined
SGM College of Commerce and Economics
01.2010
SSC - undefined
VBM Model High School
01.2008
Skills
- Accomplished motivated by challenge, rewarded through seamless skills development that synchronizes management visions with employee needs, and having abilities to get things done through planning, co-ordination, management and motivation My objective is to work with an organization which gives me an opportunity to develop and upgrade my knowledge and skills and to become a good team player with strong aim to fulfill and satisfy organizational goals My areas of expertise include MS Excel, Project co-ordination and operations
Languages
Hindi, English and Marathi
Work Profile
12/01/17, 12/01/23, Technical Support & Executive, Update Advertising & Marketing
Jobtaskskills
- Tracking and analyzing effectiveness of Advertising campaign to understand the competitor in the market.
- Monitoring PAN India Advertisements to ensure accuracy.
- On Job training, feedback and improvements.
- Handling the team operations, taking overall responsibility for quality work and maintaining suitable working environment.
- Field Visit to clients to verify the advertising campaign.
- Identifying and handling technical problems.
Skillsets
- Good time management.
- Adaptive to organizational changes.
- Can create courteous, friendly, professional work environment.
- Ability to evaluate alternatives and decide on a plan of action.
Currentctc
1.92 L
Expectedctc
2.64 L
Personal Information
- Age: 32 years
- Notice Period: 15 days and less
- Marital Status: Married
HOBBIES
LISTENING MUSIC
PLAYING CRICKET
Timeline
Technical Support & Monitoring Executive
Update Advertising & Marketing
12.2017 - 09.2024
TY. BCOM -
SGM College of Commerce and Economics
HSC - undefined
SGM College of Commerce and Economics
SSC - undefined
VBM Model High School
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