Nilesh Kamble
Bartender
Mumbai,Maharashtra
Summary
To pursue a career in hospitality industry that values Professionalism, loyalty, team spirit & excel in this challenging Field of hospitality.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Deck Steward
Aida cruise
- Responsible for all set up
- Give back up for party's
Housekeeping supervisor
Rccl
03.2022 - Current
- Supervised daily housekeeping operations, ensuring adherence to cleanliness standards and protocols.
- Coordinated scheduling and training for housekeeping staff to enhance service efficiency.
- Conducted regular inspections of guest rooms and public areas to uphold quality standards.
- Developed and implemented cleaning procedures, improving overall operational effectiveness.
- Managed inventory of cleaning supplies, optimizing usage and reducing waste.
- Addressed guest feedback promptly, fostering a positive experience through effective resolution strategies.
- Mentored new team members on best practices in housekeeping techniques and safety protocols.
- Collaborated with other departments to ensure seamless service delivery across the organization.
- Delivered exceptional guest experience through maintaining clean, safe, and comfortable hotel rooms.
- Delegated tasks and briefed staff on shift requirements to meet KPIs.
- Coached housekeeping staff to effectively plan and deliver on targets.
- Actioned customer feedback to improve satisfaction ratings.
- Maintained faultless cleanliness standards to exceed guest expectations and encouratge repeat visits.
- Worked with front desk staff to respond promptly to guest requests, maximising customer satisfaction.
- Demonstrated excellent attention to detail in all tasks, ensuring the highest standards were met at all times.
- Organised training sessions for new recruits which led to faster onboarding process.
- Scheduled staff timetables to meet business demand.
Head pool attendant
Rccl
06.2017 - Current
- Monitored pool area to ensure safety and cleanliness for guests.
- Assisted in maintaining water quality through regular testing and chemical adjustments.
- Delivered exceptional customer service by promptly addressing guest inquiries and requests.
- Enforced pool rules and regulations to promote a safe environment for all visitors.
- Collaborated with team members to set up and dismantle poolside events efficiently.
- Conducted daily inspections of pool facilities, reporting maintenance needs to management.
- Enforced rules and regulations within the pool area for a safe environment.
- Took responsibility for opening and closing the facility, ensuring timely operations.
- Performed minor repairs on pool equipment for continuous operation.
- Regularly refilled towel stations promoting hygiene and convenience.
- Shadowed senior lifeguards during busy periods supporting efficient management.
- Supervised children's pool activities to ensure safety.
Pool attendant
Rccl
01.2016 - Current
- Monitored pool area to ensure cleanliness and safety for all guests.
- Responded promptly to guest inquiries and requests, enhancing overall customer satisfaction.
- Assisted in maintaining pool equipment and facilities, ensuring operational efficiency.
Bartender
Social colaba
Mumbai
07.2014 - 07.2015
- Handling the bar operation
- Daily Stock taking
- Maintain the FLR
Asst. Bartender
TOTE On The Turf
Mumbai
06.2011 - 10.2012
- Handling the bar operation
- Daily Stock taking
- Maintain the FLR
- Maintain hygienic in bars
- Fine Dining, Lounge & Bar, A division of deGustibus Hospitality pvt.ltd.
Asst. Bartender
MALT & PEPPER
Mumbai
04.2011 - 06.2011
- Handling the bar operation
- Daily Stock taking
- Maintain the FLR
- Maintain hygienic in bars
- Fine Dining
Asst. Bartender
VILLA 39
Mumbai
05.2010 - 02.2011
- Handling the bar operation
- Daily Stock taking
- Maintain the FLR
- Maintain hygienic in bars
- Italian Fine Dining
Education
3 Yrs. Diploma - Hotel Management & Catering Technology
Arun Muchhala Institute Of Hotel Management And Catering Technology
01.2010
SSC - highschool
Mumbai board
Mumbai01.2007
Skills
- Punctual
- hard working
- Positive attitude
Certification
Mumbai, 2012, SRB199925-00, 07/09/12, 11/11/10, 10/11/20, Mumbai, 20123108650003, 06/11/12, 04/11/17
Custom Section
F & B Service (BAR)
Timeline
Housekeeping supervisor
Rccl
03.2022 - Current
Head pool attendant
Rccl
06.2017 - Current
Pool attendant
Rccl
01.2016 - Current
Bartender
Social colaba
07.2014 - 07.2015
Asst. Bartender
TOTE On The Turf
06.2011 - 10.2012
Asst. Bartender
MALT & PEPPER
04.2011 - 06.2011
Asst. Bartender
VILLA 39
05.2010 - 02.2011
3 Yrs. Diploma - Hotel Management & Catering Technology
Arun Muchhala Institute Of Hotel Management And Catering Technology
Deck Steward
Aida cruise
SSC - highschool
Mumbai board