Zoho inventory
NILESH NARAYAN JHA
Warehouse And Dispatch Head
Mumbai
Summary
Warehouse & Supply Chain Manager with 7+ years of experience managing 3+ Crore inventory across 5 warehouses and leading 15+ staff. Proven track record in logistics optimization, cost reduction (20%), and maintaining 95%+ inventory accuracy.
Overview
8
8
years of professional experience
Work History
Head – Warehouse Operations
Saatvic Ecocare Products LLP
09.2020 - Current
- Managed over 3 crore inventory across 5 warehouses with over 95% accuracy.
- Led 15 or more staff members and improved efficiency by 35%.
- Reduced operational costs by 20%.
- Implemented a Zoho-based inventory system.
- Optimized delivery and logistics operations.
- Trained and supported new team members, maintaining culture of collaboration.
- Collaborated with cross-functional teams to drive the successful completion of orders within deadlines.
- Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on delivery and stock availability.
Business Development Manager
Digital Solution Media
02.2019 - 03.2020
- Achieved 120% sales targets and generated over 500,000 in monthly revenue.
- Generated new business with marketing initiatives and strategic plans.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Negotiated lucrative contracts with suppliers and vendors, securing favorable pricing and terms for the company.
- Established valuable partnerships with complementary businesses, creating mutually beneficial synergies that accelerated growth for both parties.
Sales Executive
Fin Plan International LLP
09.2018 - 02.2019
- Built strong client-handling and sales skills.
- Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
- Managed sales plan activities and product launches resulting in expanded revenues and branding.
- Managed over 50 customer calls per day and Increased sales by 10%.
Education
B.Sc. - Information Technology
Mumbai University
Mumbai, India01.2019
Skills
Warehouse Management
Supply Chain Management
Inventory Control
Logistics
Vendor Management
Teamwork and collaboration
Computer skills
Customer service
Team management
Multitasking
Problem-solving
Time management
Calm under pressure
Verbal communication
Supervision and leadership
Software
Zoho books
Key Achievements
- Managed multi-warehouse operations (5 locations)
- Maintained 95%+ delivery and inventory accuracy
- Promoted to managerial role within 6 months
Timeline
Head – Warehouse Operations
Saatvic Ecocare Products LLP
09.2020 - Current
Business Development Manager
Digital Solution Media
02.2019 - 03.2020
Sales Executive
Fin Plan International LLP
09.2018 - 02.2019
B.Sc. - Information Technology
Mumbai University