Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Nilesh Tisgaonkar

Banking Professional
Mumbai

Summary

Poised and professional Deputy Branch Manager skilled at informing clients about banking products and services while recommending best options to meet needs. Self-motivated with knowledge in sales and branch management, loan management and general bank operations. Excellent interpersonal skills.

Deputy Branch Manager with over 16 years of progressive experience improving business processes, increasing revenue and retaining loyal customers in multiple locations. Strengths include financial administration, team leadership and Branch Banking Operations.

Overview

22
22
years of professional experience
1
1
Language

Work History

Deputy Branch Manager

ICICI Bank Ltd
Mumbai
06.2016 - Current
  • Forecasted trends and recommended improvements based on financial risk analyses.
  • Boosted sales and customer loyalty through incentive programs.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
  • Maintained friendly and professional customer interactions.
  • Complied with regulatory guidelines and requirements.
  • Gathered and reviewed customer feedback to improve operations.
  • Assessed employee performance and developed improvement plans.
  • Engaged employees in business processes with positive motivational techniques.
  • Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
  • Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments.
  • Developed and delivered polished sales presentations in order to highlight product and service quality.
  • Implemented service improvements to enhance sales cycle.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.

Branch Operations Manager

Kotak Mahindra Bank Ltd
Mumbai
02.2006 - 05.2016
  • Trained employees on proper procedures and strategies to improve productivity.
  • Maintained branch files for major accounts, investments and employees.
  • Forecasted trends and recommended improvements based on financial risk analyses.
  • Boosted sales and customer loyalty through incentive programs.
  • Performed monthly compliance checks.
  • Maintained scheduling for main branch to keep shifts appropriately staffed.
  • Consulted customers to boost product sales and services.

Executive

Centurion Bank of Punjab Ltd
Mumbai
11.2000 - 01.2006

Significant Accomplishments:


  • Holds the distinction of controlling counter activity for smooth processing of cheques deposited at counter; gave quick liquidity to customers.
  • Customer Service & Front Desk Account Opening Inclusive of Savings, Current and Fixed Deposits. / Clearing Department
  • Lodgment of Inward and Outward Clearing Instruments.
  • Worked as Cashier, Operation of Demat Accounts, Processing of Delivery Instructions, Issuance of Lockers

Education

Bachelor of Science - Chemistry

Birla College
Kalyan
05.1999 - 06.1999

Skills

    Relationship building and management

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Interests

Music and Cricket

Timeline

Deputy Branch Manager

ICICI Bank Ltd
06.2016 - Current

Branch Operations Manager

Kotak Mahindra Bank Ltd
02.2006 - 05.2016

Executive

Centurion Bank of Punjab Ltd
11.2000 - 01.2006

Bachelor of Science - Chemistry

Birla College
05.1999 - 06.1999
Nilesh TisgaonkarBanking Professional